Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.1 out of 5 stars with 1044 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the GO Work Wireless & Wired On-Ear Headset for its excellent sound quality, comfortable design suitable for all-day wear, and long-lasting battery life. The headset also receives praise for its reliable connectivity and lightweight feel. While the vast majority of users are satisfied, a few customers reported minor issues with device compatibility and the overall size of the headset.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,044 reviews
  • Rated 3 out of 5 stars

    headhphones is OK not the mic

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked great for a month after that the mic vol went so low no one could hear me. i tried everything suggested on their website and users on the web to no avail. replaced it with a wired logitech headset.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wasn't what I expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work with ps5 controller. Its usb only & Doesn't have 3.mm connection.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Comfortable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable fit but volume is low even on highest settings

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a review.......

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't really offer a review on these because I had to return them, not for any reason other than my work computer doesn't have Bluetooth and that was the only available option for wireless use for these. I would not recommend if you need other than Bluetooth to use.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for your feedback. jlabaudio-conv

  • Pros mentioned:
    Connectivity, Sound quality

    Rated 1 out of 5 stars

    Stopped Charging

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great in terms of sound quality, connecting devices, etc. However, charged once and stopped charging so can no longer use. This happened just a few days after return period expired

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab jlabaudio-conv

  • Rated 4 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Simply to setup as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Earpiece breaks easily

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 3 months. Earpiece broke several times. Quality of sound was good.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Dongle blocker

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dongle is too wide. No issue with the headphones. As long as you like, not wide!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Get the job done for my job. Recommend highly.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      If you ever need any assistance, feel free to reach out to our customer support at
      support@jlab.com or give us a call 1-405-445-7219 8am-4:30pm PST We're happy to help!
      - Lourdes #TeamJLAB jlabaudio-conv

  • Rated 3 out of 5 stars

    Okay headset!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price, I can hear my customers good but them on the receiver end have a hard time hearing me. They say it's sounds like a echo sounding call.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mrs. Fisher

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, good price, but ear pads are uncomfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Wireless headset

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boom Mic does bread easily though it still seems to pretty good still

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing Headset Experience

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this headset, hoping for a reliable and high-quality audio experience. Unfortunately, it has been quite the opposite. The sound quality is feeble, making it difficult to enjoy music or participate in calls effectively. The volume levels are consistently low, even at maximum settings, which is frustrating. Moreover, the headset has a persistent issue with the mute function. It frequently prompts “mute on” and “mute off” without any user intervention. This constant interruption is not only annoying but also disrupts conversations and meetings. It’s incredibly distracting and makes the headset unreliable for professional use. Overall, I would not recommend this headset. The poor sound quality and the erratic mute notifications make it a disappointing choice. I would suggest looking for a more dependable option that delivers better audio performance and user experience.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry these earbuds haven't worked in your favor. Please contact us at support@jlab.com, and we'd be happy to resolve this for you. jlabaudio-conv

  • Rated 4 out of 5 stars

    Decent Headphones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Very Well but cord is too short to be functional. Use exclusively for Zoom meetings.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for the price, not great for phones.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit is good but the sound is not great. The boom mic immediately broke, which was disappointing. When used on my iPhone, the person I called could not hear me clearly and the mic did not block out ambient noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy !

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these they work great with any computer or phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works well. Mechanically disintegrates quick.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The electronics are good and easy to operate. The plastic construction of the headphones is flimsy. Even with mild usage, the plastic pieces keep getting broken and pretty soon you're working with a heavily taped-up and superglued version of the headphones.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Inconsistent & Unreliable

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consonants loses connection, I will be unable to hear or no one will hear me. One button for Bluetooth and power is an issue and doesn’t work. Don’t buy these if you need them 24/7. They are not compatible with call center work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for WFH

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great addition to my WFH setup. Not having the wire and clear calls was just what I needed. The mute button doesn’t work turn on the Mute on Teams though. So you could get that double mute going.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Would not recommend, only worked a few months.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased August 7th, 2022 worked great for a few months. November 29th 2022 headphones stopped working, mute does not work at all and when speaker is on can barely be heard. Disappointed, would not recommend.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at support@jlabaudio.com. jlabaudio-conv