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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.1 out of 5 stars with 1044 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the GO Work Wireless & Wired On-Ear Headset for its excellent sound quality, comfortable design suitable for all-day wear, and long-lasting battery life. The headset also receives praise for its reliable connectivity and lightweight feel. While the vast majority of users are satisfied, a few customers reported minor issues with device compatibility and the overall size of the headset.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,044 reviews
  • Rated 5 out of 5 stars

    good headset for work from home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    honestly, this is a good headset. i do wish the ear part were over the ears kind since it does push against your ear when you wear them. but other then that. they really do work with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Disappointing Bluetooth Headset

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design but poorly engineered. The ear muffs separated from the head band after two months. I looked at them closely and all the stress was on the weakest point. Sound was acceptable, definitely not for audiophiles.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, Please reach out to support@jlabaudio.com or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    I really wanted to love this headset but....

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK so this is exactly what i was looking for--a streo headset, sit on ears, with a microphone boom and bluetooth capable. Sound quality is great for just listening to music or videos on the phone. However, the mic drops out unexpectedly--people have a hard time hearing me. The frustating thing is it is intermittent. Some calls are great and the people i talk to say i sound clear. Other times, they are asking me to repeat every other sentence. Sasme thing with my hearing of the caller--sometimes it is loud and clear and every word comes through, other times i only hear every other word. When on a phone call, you need to have a realiable headset; and this is just not.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really are just average, sometimes the person I spoke too on the mic couldn’t hear me well but that wasn’t often

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable and wont stay connected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for work so i could have a pair for home and in the office. A teue waste of money. The hard plastic feels like its crushing my ears to the point ive developed a callus and the bluetooth will simply randomly disconnect with exactly 0 warning even if the battery is at full charge. Do not waste your money.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear about the issues you're experiencing. Please contact us at support@jlab.com, and we'd be happy to resolve this for you. jlabaudio-conv

  • Rated 4 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth for Money! Bought it for kids for school use and is serving the purpose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed for work at home. I can step away from my desk and get coffee while still listening to the conference call. Great purchase and have already recommended it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does the job

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for work use. I used it as a back up. Call quality is fine. But then you have to take it off after use because I do not feel comfortable having both ears covered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jlabs Rock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Wife 2nd pair for her Home office. She really likes the set Up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Break easily

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brike 3 times i pasted it ..keep breaking and breaking..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    jlab-go work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really liked this product, works as per expected all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Budget but not busted at all

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAs given me my sanity back. Hybrid employee here between Webex, Zoom and Teams meetings I needed a headset that would allow me the freedom to move freely and this has helped me tremendously.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Def get Geek Squad Warranty

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but def still end $10 on the geek squad because I’ve gone through 2 in like 8 months. Bout to get my 3rd and be very delicate with them. Both sets broke on the hinge where the speaker ear turns in. Cheap plastic.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good budget work headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greta headset, only issue is after a couple hours my head hurt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just awesome. Follow the instructions and you are good to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I had purchased this sooner. Get through your meetings without having to be strapped to your desk. Get up, stretch, walk around the room and still be fully engaged in your meeting. I love this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for the office in a workstation setting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You said what?!?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them for work and love the mute indicator so when people are cursing at me they can hear the choice words I wish to respond with. Just be nice people. And yes I can hear you whisper at me too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not quite as soft on the ears. Psych nful for long periods of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great gifted to my husband for Xbox he takes the to work for music as well

    I would recommend this to a friend