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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.1 out of 5 stars with 1044 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the GO Work Wireless & Wired On-Ear Headset for its excellent sound quality, comfortable design suitable for all-day wear, and long-lasting battery life. The headset also receives praise for its reliable connectivity and lightweight feel. While the vast majority of users are satisfied, a few customers reported minor issues with device compatibility and the overall size of the headset.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,044 reviews
  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and service would recconend to any friends or family.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The issue I had with this headset surprised me!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am almost sure that I have never had such a hard time connecting a blutooth headset with the dongle and without the dongle until I purchased this one. Not expected from this brand. I decided to purchase an OK headset for my misc tasks laptop and it just wouldn’t connect. I have tried it on my 2 other high performance Asus and Alienware laptops and still wouldn’t connect. Just because it annoyed me so much, I purchased a Poly 4700 headset, and it works like a charm. Conclusion? No matter what you are using your headset for, just throw in an extra $100 and save yourself the headache even if you are going to barely use it.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 5 out of 5 stars

    Head phones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fragile sound. Need a little mire Starting this Startiness

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect work headsets

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool features for an inexpensive item! Perfect if you are required to speak on the phone at work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are just ok. Nothing special . I had to replace after 6 months.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy a cheaper one and you will be better served

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive for the quality you get. Bluetooth has very short range and suffer frequently with interference from other electronics.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Delayed Bluetooth audio.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When using headphones as a gaming headphone, it is delayed in the Bluetooth conversión to audio. You must use the accompanying USB cable that comes in the box or USB-C to USB-A or -C. This was the only way for a gamer to get accurate response time when it comes to important 1st person shooter games.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 5 out of 5 stars

    Works perfectly.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly when I use it. Only thing is after awhile during a long meeting I have to adjust them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for the buck!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for buck wireless headset for home office! You can do other shores while listening to meetings! A must have for the new normality office jobs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wireless Office Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am hoping these specific headsets continue to be made. They work very well for the Call Center Team that uses them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this wireless headset. I work at home and use it for work and im a gamer. it works great for both purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Too good to be true

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible headset. When listening it sounds fine. When making a call and someone answers, it's all static. I can barely hear anything and they cannot hear me. I think I got someones returned item. I ordered online and picked up at the store. I should have know because the box looked like it had been opened. They are going straight back!

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this purchase, very good product, will definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow!!!! I bought this set as a replacement of previous set. So, sorry, I don't buy it before

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Too Tight on your head.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was good and so was the price, but they squeeze your head tightly and you can't adjust it. After an hour my ears hurt so I had to return them.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Kep2235,
      Thank you for the input. We appreciate the feedback as this helps our design team to know what to improve on in future designs. Please check out the JBuds Work Headphones. These are a newer design. I also found the Go Work to be a little constricting but the JBuds Work fit like a dream!
      Thank you,
      JLab Audio Customer Support jlabaudio-conv

  • Rated 5 out of 5 stars

    It’s excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this from last one year no issues and recommended for office calls

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay for short and multiple use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hurt the ears after a couple hours and cut out pandora if you get an inbound call. They do auto mute if you get a phone call or teams or zoom call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Headset ever easy to use and I can head all my calls clearly

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    JLab Headset Purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality but the product fell apart. The microphone fell apart.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      So sorry about this. Please email us at support@jlab.com, and we'd be happy to help. jlabaudio-conv

  • Cons mentioned:
    Size

    Rated 2 out of 5 stars

    Bulky

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my wife and they don’t fit her very well…bulky! She didn’t think they were comfortable. Gonna return them and try something else.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv