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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.1 out of 5 stars with 1044 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the GO Work Wireless & Wired On-Ear Headset for its excellent sound quality, comfortable design suitable for all-day wear, and long-lasting battery life. The headset also receives praise for its reliable connectivity and lightweight feel. While the vast majority of users are satisfied, a few customers reported minor issues with device compatibility and the overall size of the headset.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,044 reviews
  • Pros mentioned:
    Comfort, Connectivity, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great headset for comfort and office use

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this headset daily now for all of my work calls. It is comfortable and sounds very good. I have asked for feedback from the folks on the other end of the calls and everyone has said that it sounds like we are talking through a wired headset. It has volume buttons along with a mute button and a double press to activate Siri. The volume buttons also serve to advance to the next track or reverse to the previous track. There is a hear yourself talk on and off button as well to aid with background noise situations. Another great feature is the ability to connect to two devices at once. This is particularly handy when I’m connect to my iPad and iPhone at the same time and a call comes in. There is no need to change headsets. The sound is also very good. Music sounds great through the headset making it very multifunctional. Finally, it is so light that I can hardly tell that I am wearing it. As with other full headsets, it will not stay in place when I bend down. This is a working headset and works great for that purpose. This is not a workout headset, so keep it for productivity related activities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son using it for online learning and gaming. No complaints 2 months in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every call is clear plus lightweight headset makes easy to wear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thanks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for work. Easy to install and use. Also cheap enough

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lousy experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were not with the sales person, led me to believe that they were. They were not the right kind of USB. as nd returning them was horrinle. Them clerk was really rude, and ruder when the c-port usb was not there. He did not bother to tell me that I had only a day to to return it again. I was out of town. So when I was able to take them back with it all the parts in the box the next Kirk was very nice, but I had expired that the date which I can get cashback for return. I ended up with a gift card. Not a satisfactory experience in any end. I ended up ordering the ones I really wanted from Amazon because they were out of stock at Best Buy.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 5 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice would purchase again if there was a need. Wirk from home and these allow me a lot of freedom

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Works great for the first few months

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first few months the headset works great, no issues. Like clockwork, after a few months the headset presents problems. The microphone will begin cutting out causing the person on the other end from understanding me. Then shortly after, it will begin to stop working altogether. I’ll have to push the mute button a few times and wiggle/move the microphone up and down to try to get it to work again. I feel like I’m back in 2012 with the wired earbuds that you have to bend/hold the wire in just the right way to get them to work. I’ve had them replaced once, and they both had the same issues develope. I will not be giving it a third chance.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for work and I cannot get them to work with whatever program I’m using it’s frustrating

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great For Work and Audio Project

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use these for work and doing youtube videos and they are absolutely amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice for gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for gaming, got it as a gift for a kid, he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy bluetooth headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, easy to set up and works very well. Perfect for home office use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these for my work from home job! I would never buy another brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for spouse to use while working from home. Loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Work Wireless Office Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome work headset. I need these and use them constantly in the office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them so much! Haven’t had any problems since I bought them!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not durable

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for about a year and then the right half snapped

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Not Bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not bad for the price. I started a new job from home and i use this all the time now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hands free

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for working and walking around your job hands free!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Affordable But Quality Is Bad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable but quality is bad. Used it for meetings and the feedback is not good compared to my old headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift. The person I bought it for said they worked great.

    I would recommend this to a friend