Customer Ratings & Reviews
- Model:
- HBGOWORKRBLK4
- SKU:
- 6460025
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers love the GO Work Wireless & Wired On-Ear Headset for its excellent sound quality, comfortable design suitable for all-day wear, and long-lasting battery life. The headset also receives praise for its reliable connectivity and lightweight feel. While the vast majority of users are satisfied, a few customers reported minor issues with device compatibility and the overall size of the headset.
This summary was generated by AI based on customer reviews.
Don’t get this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t get this headset! They do not work the way it supposed to. It doesn’t charge and even on mute people can still hear you
No, I would not recommend this to a friendMute button does not work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. Mute button was lit and everything can be heard from the other end. I was intrigued by the price but I guess you get what you pay for
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
#TeamJLAB
STOP…Dont waste your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible!!! Callers cant hear me, terrible background cancellation
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear about the product you received. Please contact us at support@jlab.com, and we'd be happy to resolve this for you.
um
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.haven't figured out how it works. I needed it for an event and it didn't work.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlab.com or call 405-445-7219.
Not reliable for virtual meeting use
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After less than five months' very light virtual meeting use, these are headed for the trash. Mic is bad and crackles, on ear design is uncomfortable.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
Not Sturdy at all.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were good for the small amount of time they lasted. They broke only after a couple months use and now are worthless.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab
Bad buy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good. The sound is just not there. I had to return it.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .So sorry to hear about this, and thanks for your feedback.
- Pros mentioned:Battery life, Comfort, Sound quality
For the Worker! Great Value!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are tired of using regular headphones or earbuds that eventually hurt your head or ears while you are on calls or zoom/webex meetings then this is the set for you. While I like using wireless earbuds for work as they are compact and easy to travel with I found that I prefer using these on the ear styled headphones. While they are larger then putting wireless earbuds in your pocket they feel much more comfortable and I don't mind keeping them on my head. The battery life on this headset is no joke. 45 HOURS! They know people who are in meetings all day don't have time to charge there headphones all day. I am always traveling so even though I only had these for a few days I know that I can count on them lasting a few days before needing a recharge. You can also plug theses into your computer and still use the speakers/microphone if the battery gets low (this will save you one day so keep the cord handy). The speakers sound good. I would say they are your average quality ;however, at this value I wouldn't say I want any more or less. Usually audio quality on phone calls and online meetings is not always crisp no matter what your headset. Its perfect for what you need. These are not meant to be blasting out tunes but are for work or school. The Bluetooth connection is on par. Usually with these style headsets you need to plug in but with them being wireless you can connect them to any Bluetooth enabled device. Just make sure your computer has Bluetooth! My home and work pcs/desktops all have Bluetooth but I do see some computers out there that don't. If your always on work calls or in meetings you should invest in a pair! I have a similar headset (different brand) that are wired and I cant stand the wire. I was unwrapping and wrapping the cord multiple times a day but no more! Great VALUE!
I would recommend this to a friend Headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work righr for my wifes work ordered different one on Amazon
I would recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlab.com or call 405-445-7219.
I hate them it was a waste of my money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is trash! They get any reception u can’t walk across the room to file things with them disconnecting. I had them too long and I can’t get a refund
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Waste of money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased it only 3 months ago and it stopped working
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturer's warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
Try some other ones like the Logitechs
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very low microphone volume, people couldn’t hear me good.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
Pairing issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was unable to pair up headphones with my device. Even tried pairing it with different devices but was unable to do so
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
Waste of money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible connection- only 15 day return policy - wasted money
No, I would not recommend this to a friend- Pros mentioned:Sound quality, Weight
Does well for a $40 headset, but...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This headset meets all expectations, lightweight, good sound, the mute button is cool. Its connectivity is not great, it has just dropped off an important work call today. Not the first time, just first work call it usually connects again. Then picks up randomly. That part is a little wonky. The mute button is good but if you are used to using Teams or whatever and click on the app's mute, it's no real help.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Outstanding Quality & Features
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had been without a headset for over a year. Everything about the JLab Go headset is outstanding. From ease of setup and use, to sound quality, to charge life, it's more than I could have hoped for. I charged this thing a few days ago and with light use, it's still got a near-full charge. It's comfortable as well.
I would recommend this to a friend Didn’t work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mute button never worked for me. I tried 3 different ones/ must not be compatible with my computer
No, I would not recommend this to a friendDo not buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They kept disconnecting to my computer. They are the worst.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear about the issue you're experiencing. Please email us at support@jlab.com, and we'd be happy to help out.
No price match during Black Friday
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is good but Best Buy did not match it with Amazon Prime today. So I will order it from Amazon.
I would recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
crap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they were really hot and people said they could not hear what I was saying clearly.
No, I would not recommend this to a friend