Customer Ratings & Reviews
- Model:
- HBGOWORKRBLK4
- SKU:
- 6460025
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers love the GO Work Wireless & Wired On-Ear Headset for its excellent sound quality, comfortable design suitable for all-day wear, and long-lasting battery life. The headset also receives praise for its reliable connectivity and lightweight feel. While the vast majority of users are satisfied, a few customers reported minor issues with device compatibility and the overall size of the headset.
This summary was generated by AI based on customer reviews.
According them JLab it's a windows issue
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After using these headphones at work for a little over 2 months, I have learned a couple things. 1. Never plug them into your laptop to charge. If you do the only way to get them to pair so that you get audio and mic is the reboot your laptop. 2. Never unpair these from your laptop. Since the above issue, I was working from home for the past few days, came into the office today. Pulled these out, paired them no my new laptop; same thing. Only audio, no mic. "Support" has ben pretty much useless. Their first suggestion was that I reboot my laptop to get it working. Not in any way a solution. Then they just said it was a Windows problem and I haven't heard from them since. THE worst $50 I have spent. I wouldn't recommend these to anyone, anywhere, anytime.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration.
Ehh
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not that great. Item I received was damaged and ended up returning it anyways.
I would recommend this to a friendCould Not Charge the Battery
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never could get it to charge. Inadequate Customer Support. Returned it.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry about this. We'd be happy to help. Please contact our support team at support@jlabaudio.com.
Do not use bathroom when using mute
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mute doesn’t work. It drops calls bt signal all the time. Range isn’t far at all. Bad bad purchase
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlabaudio.com or call 405-445-7219.