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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1488 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.5 out of 5 stars

  • Value

    Rating 4.5 out of 5 stars

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87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,488 reviews
  • Rated 2 out of 5 stars

    Not the best value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work well however they do not provide enough volume to be useful for listening to school lectures or assignments.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We’re sorry you weren’t satisfied with your produce purchase, Thank
      you for sharing your concerns with us. We would love to address these issues. Feel free to contact us so we can make things right. You can reach us at support@jlabaudio.com
      or visit jlabaudio.com/contact jlabaudio-conv

  • Rated 5 out of 5 stars

    Stellar sound

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pick these up for my children, hit a homerun as always!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with tablets and computers and can fold up to be compact

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great starter headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my 7 year daughter and they are amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and easy to use. Durable and light

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones for my son to take to school. Very durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these in a pinch for daughter's school. So far, so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good head phones for kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for grandson who is autistic. Great product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Head phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to break……………………………………………………………………………………………….

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for kids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good for kids and the cable is very resistant for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Children’s headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment for our daughter to school use. She loves them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great headphones for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun color and style but low quality sound. Within a couple weeks of purchase the sound was fading. They still work if your still but not good for long term use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sound is really poor even at maximum volume

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super excited to buy this product based on the reviews and price i see after applying my reward certificate, but the product turned me down. Even at maximum volume it was really hard to hear anything from the device, i tried it with my android phone and windows laptop both but compared to my pre owned sony headphone this one had a very poor sound quality. I had to return it and in turn i lost my best buy certificate as well.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about the problems you've experienced with your earbuds. This is very unusual and we wish we could've assisted you while you still owned them. In the future please know our customer support team is always available to help with issues regarding our products. -JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    Cheaply made. Don't expect it to last very long.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. It's not made extremely well. Very basic headset for kids.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good product nothing more and nothing less.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    So much potential

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit well on my 6 year old and the color is cute but the volume is so low even when the sound is fully up on your device. They don’t have any volume setting on the earphones or cord so the volume is always low and hard to hear. If the volume / sound was better I would be giving these 4 stars but since they are basically unusable I can’t give them that high a rating.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for your feedback! Our kids' headphones are specifically designed with lower volume for safety reasons. jlabaudio-conv

  • Rated 3 out of 5 stars

    okay only for little kids

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter wanted these, but they were returned as they were MUCH too small for her - despite her petite stature. Too bad, as the price was right and purple is her favorite color.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great headphones'

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought them for my grandson, and they worked great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Kids Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a 6 year old. Love the volume regulators

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn’t a purchase meant for an audiophile, just a headset for the kids. Was disappointed with how quickly it broke with light use. Get what you pay for with this.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We are sorry about this issue and would love to make it right. Please reach out to our customer support team so they can assist you in finding a solution to your problem. -JLab Audio jlabaudio-conv