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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1489 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.5 out of 5 stars

  • Value

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the overall performance, comfort, volume control, fit, color, and design of this product. Many customers find the product comfortable, with a great fit, and appreciate the built-in volume control. Some customers would prefer a wireless option and others have noted that the product is not intended for adults. Overall, customers seem to enjoy this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,489 reviews
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel a bit cheap but really good for kids. Does what i needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones- my kids love the color and sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones my Kids love it - color and sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stellar sound

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pick these up for my children, hit a homerun as always!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with tablets and computers and can fold up to be compact

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know the price was so cheap but because of the other reviews I expected a little bit more sound, still good for the price

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      If you ever need any assistance, feel free to reach out to our customer support at support@jlab.com :) jlabaudio-conv

  • Rated 2 out of 5 stars

    Not the best value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work well however they do not provide enough volume to be useful for listening to school lectures or assignments.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We’re sorry you weren’t satisfied with your produce purchase, Thank
      you for sharing your concerns with us. We would love to address these issues. Feel free to contact us so we can make things right. You can reach us at support@jlabaudio.com
      or visit jlabaudio.com/contact jlabaudio-conv

  • Rated 5 out of 5 stars

    Good for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these in a pinch for daughter's school. So far, so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good head phones for kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for grandson who is autistic. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for kids!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great for my son! He loves them!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for kids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good for kids and the cable is very resistant for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working great for the zoom classes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves them, they works great for zoom classes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for kids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my 6 year old. fit well, good sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the kids

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my kids. They use them at home and at school.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sound is really poor even at maximum volume

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super excited to buy this product based on the reviews and price i see after applying my reward certificate, but the product turned me down. Even at maximum volume it was really hard to hear anything from the device, i tried it with my android phone and windows laptop both but compared to my pre owned sony headphone this one had a very poor sound quality. I had to return it and in turn i lost my best buy certificate as well.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about the problems you've experienced with your earbuds. This is very unusual and we wish we could've assisted you while you still owned them. In the future please know our customer support team is always available to help with issues regarding our products. -JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    Head phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to break……………………………………………………………………………………………….

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cups too small

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit my sons head well, but the cups were too small and caused his ears to be very read and uncomfortable. Returned the item.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    okay only for little kids

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter wanted these, but they were returned as they were MUCH too small for her - despite her petite stature. Too bad, as the price was right and purple is her favorite color.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    So much potential

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit well on my 6 year old and the color is cute but the volume is so low even when the sound is fully up on your device. They don’t have any volume setting on the earphones or cord so the volume is always low and hard to hear. If the volume / sound was better I would be giving these 4 stars but since they are basically unusable I can’t give them that high a rating.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for your feedback! Our kids' headphones are specifically designed with lower volume for safety reasons. jlabaudio-conv

  • Rated 3 out of 5 stars

    good product for kids

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good headphones for kids. it is sturdy for everyday school use for the kids. but after about 7 months of usage, the plastic pieces have started to fall of.

    I would recommend this to a friend