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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1489 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.5 out of 5 stars

  • Value

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the overall performance, comfort, volume control, fit, color, and design of this product. Many customers find the product comfortable, with a great fit, and appreciate the built-in volume control. Some customers would prefer a wireless option and others have noted that the product is not intended for adults. Overall, customers seem to enjoy this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,489 reviews
  • Rated 3 out of 5 stars

    Cheaply made. Don't expect it to last very long.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. It's not made extremely well. Very basic headset for kids.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great headphones'

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought them for my grandson, and they worked great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 5 year old daughter loves it. Color is gorgeous.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn’t a purchase meant for an audiophile, just a headset for the kids. Was disappointed with how quickly it broke with light use. Get what you pay for with this.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We are sorry about this issue and would love to make it right. Please reach out to our customer support team so they can assist you in finding a solution to your problem. -JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Really good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girls loved them excellent choice for small kids

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter picked these out for her birthday. They are okay, I couldn’t say great though. You have to adjust the cord just right for the music to come through both ears.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    For kids

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this without knowing it's for kids...? Hurt my ears bc it's for smaller ears (kids' ears). I keep it for back up but i can't use it for over an hour.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    for small children

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the option of purchasing the size right above this one, I would recommend it. I purchased it and they are great but very small. They won't last much on the child.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    soft , okay sound just not loud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    soft on the ears . sound won't get real loud at all but overall a good deal for the price. volume has to be turned all the way up to hear it .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These broke for me pretty quick and could sound better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not durable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did the job, but broken within one school year. Not durable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Temporarily good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my 7 year old while doing distance learning. Easy to use, were good at first. Worked for only 2 months. Then the sound went out.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Kids ear phones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price works but kid destroyed thses didnt ladt a whole term

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    You get what you pay for

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for school purposes. Although budget friendly you get what you pay for in terms of quality.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for a kid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work fine and we’re at a good price for a kid to use at school or at home! I would get them again if needed and they look neat and work well so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Kids headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent headphone that work and are very affordable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You get what you pay for

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were ok, but didn’t last the whole school year. Headphone snapped off plastic connector.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too tight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were too tight on my son's head and ears. Wish Best Buy sold the adult-size JLab wired headphones. We like the style, but these are too small.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are just okay nothing special. My daughter doesn't care to much for them and only uses them when I have to use mine.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Design good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality voice is not good wire connection also good .design is ghod

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv