Customer Ratings & Reviews
- Model:
- HJKSTUDIORPNK6
- SKU:
- 10181670
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Comfort
Rating 4.5 out of 5 stars
- Value
Rating 4.5 out of 5 stars
to a friend
Needs volume control
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs volume control , tooooo low!!! Material nice though..
No, I would not recommend this to a friendJBL Headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are too small. The color is great. Would not recommend them at all.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab Audio
good for kids
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good headphones for kids, they're not very loud i wouldnt recomenned these for adults.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello eddie,
When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may gather a bit more info as to your experience.
We want to help you
#FINDYOURGO
JLab Audio
Waste of material & money
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is horrible, the volume is minimal. I wouldn't waste your time,
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab
Not recommended for kids less than 10 yr old
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Durability of product is an issue . Bought for my kid and it’s already not working
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Sorry to hear of the troubles. You have a two-year warranty with our products! Please reach out to support@jlab.com to get this issue resolved.
They work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They still break easily. I’ve gone through several pairs now and don’t want to invest in anything more expensive.
I would recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab Audio
Good for small kids
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my Granddaughter who is eleven. The only complaint I have is she could barely hear anything with them.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a new unit under warranty.
We want to help you
#FINDYOURGO
JLab Audio
Kids headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent headphone that work and are very affordable
I would recommend this to a friendThey're ok
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were good until they stopped working for my daughter's tablet the second day we got it.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab
Not comfortable
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ear portions are too small for adults. These should be sold as childrens headphones.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, sorry these aren't the size for you. These are on-ear headphones and are not meant to fully cover your ear. Perhaps our over-ear headphones would be better suited for you! -JLab
Kind of small
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ear covers are very small, my 8yo didn't like them.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, Please reach out to support@jlabaudio.com or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. We look forward to speaking with you!
#TeamJLAB
ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.well i bought this for my two daughters and one of them work only when they want to. not all that.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Krystle, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio
Uncomfortable
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got for my daughter for virtual school.She did not like how these felt on her ears at all
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab Audio
No fold
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were not great. The folding up of them is hard.
I would recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
Very small and not very strong at all.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two of these for my kids. The box says for ages 6 and up, my kids are under the age of 6 and the headphones seem small even for them. Both pairs of headphones broke physically in less than a month of use. If you buy these, make sure to get the extended warranty on them like I did - you WILL need it.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Low quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked good for 6 months or so. After that the ear piece came of from one side.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey there, we have a warranty on all products. Contact customer support to see if you can a new pair. -JLab Audio
Not what advertised
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died in less than a year not good for kids that are 7 years old
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we have a lifetime warranty on all wired products. Please reach out to get a replacement pair. -JLab
no good for little kids
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There no really strong for little kids, fragile and easy to break
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. Wired products have a lifetime warranty. -JLab Audio
Small for 8 year old
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are a little small for my son and hard for him to adjust on his own.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello,
When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you into a new unit or model under warranty.
Kind Regards
#TeamJLab Customer Support
Not worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter hates them. Says they are uncomfortable and the buttons broke right away.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Momof6gifts,
We are very sorry to hear that the headphones are not comfortable for your daughter. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with a few options/alternatives.
We want to help you
#FINDYOURGO
JLab Audio