Customer Ratings & Reviews
- Model:
- HJKSTUDIORPNK6
- SKU:
- 10181670
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Comfort
Rating 4.5 out of 5 stars
- Value
Rating 4.5 out of 5 stars
to a friend
Waste of money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mic stop working a week after the return by date. I bought 5 pairs and they are used daily for zoom class. Now my children have to pull their headsets out to speak with their teachers. This defeats the purpose of having a headset with a microphone. I am very disappointed with this product.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about your poor experience. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for new set if for any manufacturer issues. Please contact our customer support team for help. -JLab Audio
Way to low i know there for kids but my god
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If anyone talks in the room in a normal voice you will not be able to hear anything again I understand there supposed to be safe but still
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for the feedback! We've forwarded this to our product team for review.
Volume could be better
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.God this a bind while on vacation. I get this is a kids headphones but the audio was a bit low even when the devices volume is high. My son barely could hear anything while on a flight.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Mark, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturer's warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
Worked great for 4 months, then it stopped working
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for 4 months, then it stopped working.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab
Don’t buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these as a cheap set for my son’s school to leave at school lasted 2 weeks
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Moderately poor sound quality and not very comfortable
No, I would not recommend this to a friendMic doesn’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microphone on the headphones only works about 1/4 of the time. We wanted it for my son to play online video games with his uncles, basically a waste of our money :(
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey jess,
When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may provide you with a bit of info.
Kind Regards
#TeamJLab Customer Support
Toooo Low
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase these for my son then bought the purple ones for my daughter and the sound is horrible it is extremely low volume and trust me I understand that children shouldnt be exposed to high volumes but these would be perfect for an infant.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab
Part dislodged in Chromebook socket.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The purchased headphones came apart leaving a small piece in the Chromebook socket with a small piece lodged inside! We are still trying to make contact with school district to try to repair the Chromebook to see of the small piece can be removed.
No, I would not recommend this to a friendA low-priced option I wouldn't choose again
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ended up breaking after not too long. The quality seemed fine, but once the plastic breaks they stopped using them.
No, I would not recommend this to a friendLow sound quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely no sound at all. I connected it with my phone, my laptop ,my desktop. Its the same with all the devices.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlab.com or call 405-445-7219.
unhappy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im very disgusted with this purchase. Yhe sound quality is not only poot quality. I can barely hearout of them. If the box had not goy thrown away accidentally. I woile have returned them immediately. Not happy at all with these
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Mike, we are extremely sorry about your poor experience. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set if for any manufacturer issues. Please contact our customer support team for help. -JLab Audio
Headphones broke in 2 weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter used these about 3 times for her tablet at school. They no longer work when connected to her school tablet and the audio was muffled and indiscernible when she brought them home and I tried them on my phone. Worst purchase.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Summer,
We are very sorry to hear of the issues that you have run into. We do cover our wired headphones with a lifetime limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a new unit.
We want to help you
#FINDYOURGO
Just ok
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wasn’t a purchase meant for an audiophile, just a headset for the kids. Was disappointed with how quickly it broke with light use. Get what you pay for with this.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We are sorry about this issue and would love to make it right. Please reach out to our customer support team so they can assist you in finding a solution to your problem. -JLab Audio
Broken in a week.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know the connector/wire connection is a weak point for most head phones and kids are hard on them as well, but I expect them to last longer than a week...
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you set up under warranty.
We want to help you
#FINDYOURGO
JLab Audio
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my 3rd grader. She loves the sound and matches her backpack.
I would recommend this to a friendA very bad choice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed about this product. It’s not working at all in my laptop wish to return it back but didn’t have time to return or exchange it! I don’t recommend this to anyone!!!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio
Already need another
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these for my daughter to use for virtual school. They lasted for 2 weeks before the microphone went out. Buying gaming headphones seems to be the next best option.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Jay, we are very sorry about this! Let’s have you reach out to our support team. -JLab Audio
Crap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working great within couple weeks. I was outside of the best buy return so just through them away.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration.
Not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were cheap and it showed. Better to just go with a more expensive headphone you’ll be buying it anyways
No, I would not recommend this to a friend