Customer Ratings & Reviews
- Model:
- EBJBUDSAIRICONRBLK82
- SKU:
- 6344790
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers praise the JBuds Air Icon True Wireless Earbuds for their exceptional sound quality, long battery life, and affordable price. Many users find the earbuds comfortable to wear with the provided cloud tips, making them suitable for extended use. However, some users have expressed concerns about the fit of the earbuds, suggesting that they may not be suitable for all ear shapes.
This summary was generated by AI based on customer reviews.
Ok
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They're ok. First pair I had died on the first day. Best buy replaced them
No, I would not recommend this to a friendEat buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work well but are very hard to Mess with the setting.
No, I would not recommend this to a friendA gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought as a gift for my brother. Says he is happy with them.
I would recommend this to a friendGood Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent headphones but lacks quality sound and not good for phone calls
No, I would not recommend this to a friendWas good for the first 2 days then stoped working
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rather spend a little extra for better product Always buy insurance
No, I would not recommend this to a friendGood while they lasted
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is Ok... could be much louder One ear randomly stopped working.
No, I would not recommend this to a friendNice Bluetooth
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price is a Little bit high, otherwise than that is okay
I would recommend this to a friend- Cons mentioned:Fit
So bad I gave them away
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They didn't fit at all. No of the earbuds were comfortable. I gave them away - I couldn't return them because the packaging was destroyed getting them out.
No, I would not recommend this to a friend Not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor sound quality. I've had better. Would not buy again
No, I would not recommend this to a friend- Cons mentioned:Volume
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very low volume. Bought them for work and I could not hear my music. No matter how much I played w the volume it was just soooo low and it has a moderate charge life
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab
JLab - JBuds Air Icon True Wireless In-Ear Headpho
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ok quality. kind of large for ears and can be uncomfortable. But, I'm used to the wired headphones and creature of habit so maybe it's just because I dont like wireless
I would recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at support@jlabaudio.com.
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bluetooth device decent material works great
I would recommend this to a friendNo connection
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my 2nd pair of JLab JBuds that I had to return The first pair would connect but not hold a connection to my Samsung TV. I returned and got these more expensive buds that would not connect at all. May be just my TV but I had to return both pair.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Bobscott,
When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may help troubleshoot the headphones.
We want to help you
#FINDYOURGO
Never charges above 50%
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I took a long look at what was available at BB. The floor clerk raved about these buds. I probably would have been better off buying the less expensive version, or ordered a real name brand.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you into a new unit or model under warranty.
Kind Regards
#TeamJLab Customer Support
- Pros mentioned:Battery life
Good value and good quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good, good battery, quickly charges as well, only half an hr to hr.
I would recommend this to a friend - Cons mentioned:Connection
Didn’t work out for me
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average sound quality. Connecting to iPhone 12 pro max was in and out. I ended up returning them. Ear-Fun headphone worked out better for me with better sound.
I would recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab
- Cons mentioned:Connection
HORRIBLE! DON'T BUY!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to send the 1st ones I got back because the sound was messed up. Now, the new ones sometimes randomly lose connection and it doesn't respond to the touch control on the earbuds.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Traze
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a new set or model under warranty.
We want to help you
#FINDYOURGO
JLab Audio
Returned it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too confusing instructions to memorize, didnt have time for it, sound was ok, also wanted to listen to sleep sounds to fall asleep but the bud in ear was too uncomfortable to side sleep on
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Noise
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There was a strange white noise that was always there. I ended up returning the item because of it. If I wasn’t so sensitive with the white noise they would be great workout headphones. I just couldn’t get past the noise
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you a new unit or model under warranty.
Kind Regards
#TeamJLab Customer Support
- Cons mentioned:Connection
Could be better.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a short while they had issues connecting. The audio quality started to wane after a few months and then one bud just stopped working.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We’re sorry you weren’t satisfied with your produce purchase, Pj Thank
you for sharing your concerns with us. We would love to address these manufacturer issues. Feel free to contact us so we can address your issue and make
things right. You can reach us at support@jlabaudio.com
or visit jlabaudio.com/contact