Customer Ratings & Reviews
- Model:
- EBJBUDSAIRICONRBLK82
- SKU:
- 6344790
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers praise the JBuds Air Icon True Wireless Earbuds for their exceptional sound quality, long battery life, and affordable price. Many users find the earbuds comfortable to wear with the provided cloud tips, making them suitable for extended use. However, some users have expressed concerns about the fit of the earbuds, suggesting that they may not be suitable for all ear shapes.
This summary was generated by AI based on customer reviews.
Bad Buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You cannot tell what your tapping. You can't answer the phone or hang up... You cannot feel a button or some type of groove...it sucks to me... I saw way cheaper and muchore friendlier to use
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Not as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is no noise cancellation as suggested so hard for other to hear me and at times hard for me to hear others on the phone or my music. Also the battery doesnt last as long as suggested when I bought them .
No, I would not recommend this to a friendJust didn't work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband bought these to use while he was bike riding. Unfortunately they just didn't get good service and he could not get the voice activation to work at all. We returned them.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, the JBuds Air Icon do not have voice activation. -JLab
- Pros mentioned:Sound quality
Ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound from the earbuds is clear and quite nice!
I would recommend this to a friend - Cons mentioned:Fit
This is the worse purchase I have made.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Earbuds do not stay in the ear and I cannot be heard when on a video call me using them. Due to Covid, I don’t get out much, but I plan on returning them.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Kathleen, we are extremely sorry about your poor experience. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for new set if for any manufacturer issues. Please contact our customer support team for help. -JLab Audio
JBuds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great so far havent had them long enough to give a full review, give me time and Ill be back with a full review.
I would recommend this to a friend- Cons mentioned:Fit
terrible product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1. fell out out of ear to easy 2 .using Phone terrible 3.only had for a month and left side did not work Don't know how anyone would use them
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about your poor experience. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set if for any manufacturer issues. Please contact our customer support team for help. -JLab Audio
Had to return
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sounded ok, but honestly, I couldn’t figure out how to turn them off. They would stay connected to my phone after I put them back in the case, and then I wouldn’t get sound from apps or YouTube.
I would recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Flightkid650
So sorry to hear of the troubles. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may gather some more info and provide you with a few options.
Kind Regards
#TeamJLab Customer Support
- Cons mentioned:Fit
Hate Them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hated these headphones. They were painful to wear for longer than 15 minutes and they fell out of my ears every time I bent over.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio
Not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are really not that great. I thought they will work great but they don't. And can't really have my conversations or the othe person I'm talking to with them.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab
- Cons mentioned:Connection
Not recommended
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always failed to connect in differ places. The gesture is not straight forward to use as a simple control button.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Disappointing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth randomly disconnects & reconnects daily, sometimes get strange static noise in buds, sound pops in & out during playback buy at your own risk.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab
Not what I hoped for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After being against spinning $200 on headphones I decided on these. Unfortunately, these buds do not have the features I’m looking for. In order to talk on the phone, I have to place left earbud in the case; inconvenient during work. With that being said, the microphone quality is awful, so I’m told. The first few days I was hung up on a number of times because no one could here me. The size of the bud is slightly large or my ears are just really small so they fell out my ear a lot. I ended up returning the headphones.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey ray ray,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may provide you with a few options under warranty.
Kind Regards
#TeamJLab Customer Support
Garbage
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are staticky. The are not of good quality. But I guess you can expect that for the price. Would not recommend them.
No, I would not recommend this to a friend- Cons mentioned:Fit
Poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fall out of ears all the time . Connect to calls when o dont want them to.e
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab
- Cons mentioned:Fit
Low end
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned these for better brand. These kept falling out of ears since they are top heavy. Design is not the best.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Aaron, we are very sorry about the problems you've experienced with your earbuds. This is very unusual and we wish we could've assisted you while you still owned them. In the future please know our customer support team is always available to help with issues regarding our products. -JLab Audio
- Cons mentioned:Fit
No thanks
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No thanks. I went and bought AirPods after these things just kept falling out of my ear.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab
- Cons mentioned:Fit
Not good for sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good product and horrible sound. Does not stay in ear. Returned them and purchased a different pair.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio
Bad
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4/18/21 I bought these headphones and I had a lot of problems 1) I listened to people and people did not listen to me so I decided to take them to the store and change them what I did not like was the guarantee when I bought them they told me that If something happens to them or when they are changed, the guarantee passed to the new hearing aids and it was not like that, what I paid for 2 years of guarantee was lost
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Thought they would be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase these because of all the good reviews on them but they are not as great as other customers say they was. I was very disappointed with these headphones.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Toyonation,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of.
We want to help you
#FINDYOURGO