Customer Ratings & Reviews
- Model:
- EBJBUDSAIRICONRBLK82
- SKU:
- 6344790
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers praise the JBuds Air Icon True Wireless Earbuds for their exceptional sound quality, long battery life, and affordable price. Many users find the earbuds comfortable to wear with the provided cloud tips, making them suitable for extended use. However, some users have expressed concerns about the fit of the earbuds, suggesting that they may not be suitable for all ear shapes.
This summary was generated by AI based on customer reviews.
Not so much
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not to great! Sound not great. Using the adjustment button hard to use
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible.
Jabra
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan. Quality and sound wasn’t great. I returned these after a week and used the credit toward the purchase of Bose ear pods.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we're sorry you had a bad experience. However, this is not a jabra product. We kindly ask for you to delete your review and place on the proper product. -JLab
- Cons mentioned:Fit
I had trouble with the ear phones not charging.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a problem with the ear phones staying in my ear. I also could not get them to charge. I returned them.
No, I would not recommend this to a friend Good for music..
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good for listening to music, BUT, when talking on the phone, it creates an echo and the other person cannot hear me well..had to return.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, thank you for the review. We are sorry that you had calling issues. In the future, with any of our products please don't hesitate to reach out to our customer support for assistance. Usually a simple repairing to Bluetooth can fix call audio issues. -JLab Audio
Not worth the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality was horrible. They sounded like a $10 pair of headphones. No Bass. Tinny sound
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration.
You get what you pay for.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I look at the reviews before buying things. These had mostly good reviews so I went ahead and bought them. One side didn't work. I charged them to make sure they were fully charged. They both worked at first. Started out on a walk and got about 50 yards from my house and the left side started screeching. I had to return home. I shut them off and tried again and the left side didn't work, so I returned them.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab Audio
- Cons mentioned:Fit
Not worth it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it. Sound quality avg. do not stay in ear
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab
Good value, comfortable ear buds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good ear buds. Sound quality and volume are good. Occasionally I have an issue where one comes on and the other doesn't, but placing them back in the case and then removing them seems to reset them and resolve any issue. The buttons are awkward to use... I just control from phone or tablet while using.
I would recommend this to a friendJlab air buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn’t to happy with this product. Had a hard time trying to figure out how to work them. Not a big fan of the product.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey there, if you are having issues with your product please don't hesitate to reach out to JLab for help. We are more than happy to provide assistance. [email protected] 1-405-445-7219Hours of Op: (PT)Monday - Thurs 9-4:30Friday 9-2 -JLab Audio
It's ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality and features are not that good. Don't waste money on this, wait for sony or beats on sale and buy it.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab
JLab-Jbuds air icon true wireless in-ear headphone
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work ok - they don't stay in the ears very well. Not impressed - a lot of money for the return.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab
Poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only use them a few times and they quit working. Because I had them a little over a month I could not return them to the store and I had to pay to ship them to J lab to see if they were covered under warranty.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Dar54,
When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may make certain that you were indeed taken care of under warranty.
We want to help you
#FINDYOURGO
- Cons mentioned:Fit
ear buds
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.did not work for me, I tried to get good sounding buds.also did not fit good.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab
Touch buttons don't work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The touch buttons don't work. Microphone picks up too much background noise.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help [email protected] or phone (405)445-7219 (M-F 8-4:30PST) -JLab Audio
Ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I expected it doesn’t hold the charge and one side you can’t even hear from it very poor quality
No, I would not recommend this to a friendNot good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Son didn't like them. He said there sorry he can still hear people talking so he went with the jbl's.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Worked great for about a week
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for about a week then the mic to make calls failed. Bought a new pair, and in about another week they failed as well.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Jessbino,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you set up with a new unit.
We want to help you
#FINDYOURGO
- Cons mentioned:Connection, Fit
Never connected
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried for weeks to get them to connect. They would not even connect to each other, especially if the rubber attachments were on. Unable to return, absolute waste of money
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at support@jlabaudio.com.
- Cons mentioned:Fit
ear buds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.none of the ear plugs fit well into my ear and they were very uncomfortable
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Perhaps a set of our Cloud Foam eartips would provide some comfort. If you register your product on our site you can select to receive a free pair. -JLab Audio
Not for iPhone 11pro
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned these after I was unable to get them to pair with my new iPhone. I tried everything including a full phone reset. They easily paired to my MacBook. Easily paired to wife’s iPhone 7 Plus. They simply don’t work with the new iPhone and the iOS level 13.x.x madd no difference as my wife’s phone was on the same iOS version.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey eagle,
So sorry for the troubles that you experienced. This is a known issue for new Apple iPhone 11 models that have affected numerous devices that utilize Bluetooth wireless, Bose, Toyota vehicles, etc. Apple is working to resolve their software currently. As of today, they are not compatible. While we hope Apple will have a software update soon, we have found a fix ahead of them. If you’d like to send your JBuds Air Icon back to us, we can update the software and return your earbuds. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you up and running.
We want to help you
#FINDYOURGO
JLab Audio