Customer Ratings & Reviews
- Model:
- EBJBUDSAIRICONRBLK82
- SKU:
- 6344790
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers praise the JBuds Air Icon True Wireless Earbuds for their exceptional sound quality, long battery life, and affordable price. Many users find the earbuds comfortable to wear with the provided cloud tips, making them suitable for extended use. However, some users have expressed concerns about the fit of the earbuds, suggesting that they may not be suitable for all ear shapes.
This summary was generated by AI based on customer reviews.
Willy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not overall the best option, I was not impressed with these but just an opinion
No, I would not recommend this to a friendJBL headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The are not the best headphone. Have to leave the case open in order for them to charge
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
- Cons mentioned:Fit
Disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pair did not sit well in my ears and was afraid they might fall off.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio
Not worth the cost
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.approximately one week later only one ear bud was still operational. Most times it was hard for my callers to hear me. I was often told by my callers that they can not hear me or that the audio on my end appeared to be fading in and out. I have been more satisfied with $25.00 - $30.00 pair of ear buds. I regret this purchase. As soon as it is safe to do so, I plan to return them.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey minna,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you a new unit under warranty.
Kind Regards
#TeamJLab Customer Support
Doggy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tap interaction is non existent. The audio is nothing special. It does what it needs to do.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Bluetooth kept dropping during activity
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had to return these, bluetooth kept dropping signal in the middle of activities, disappointing.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
- Pros mentioned:Battery life
will fall out of your ear in .09 seconds.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.garbage. wont fit in your ear. but that battery life! woo!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab
- Cons mentioned:Fit
Shah
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t fit in your ear. Mic is poor. Sound wuality poor too
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab
- Cons mentioned:Volume
earphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.could not get ear phones volumn to go up so that I could hear??
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We are very sorry that you could not get the volume up. Please contact our customer service so we can help look into this issue and provide a solution. -JLab Audio
Not as good as I hoped?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted a cheap replacement for my AirPod pros. Got a cheap replacement that worked half the time and fell out of my ears. Def get what you pay for. Think they mean well but haven’t been using them. Maybe it is just me and a lack of patience, instructions could have been better and maybe saved the experience.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Don't buy them
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It don't have a easy control on operating the device
No, I would not recommend this to a friend- Cons mentioned:Volume
Wasn't loud enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't loud enough .... they hurt my ears so this wasn't for me.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Lightning,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a new unit under warranty.
We want to help you
#FINDYOURGO
JLab Audio
Good look but not good to me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Jlabs make good products but these ear buds was not good. The package stated that it has a 24hr battery life and i didn't see that qhen using the earbud case. Music playtime is better that alot of earbuds on the market today, the only issues is the charge process and i will have to unpair and pair to connect to my phone. Overall grade of this product is a C.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey DjBigJ74,
When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with advanced specs for your jbuds air icons'.
We want to help you
#FINDYOURGO
- Cons mentioned:Fit
Falling out of your ear
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got them yesterday and I keep falling out my ear.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Maire, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio
Headsets
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headsets did not work work well. Ended up returning them.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab
- Cons mentioned:Fit
Not a good product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keep falling out of ears wouldn’t suggest to anybody
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio
DON'T BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have you ever wanted to smash an electric device to take out your frustrations? This is the one for you! If you buy them they won't pair at first, then if they do, the battery will last 20 seconds then go dead no matter how long you charge them! Buy 'em then smash them to bits but don't expect to hear anything.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab Audio
Dissapointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered online and picked up at the store. Disappointed with the sound quality, look and feel. Battery in right ear immediately died after a few seconds out of the box. Had to charge it up and after charging the buds, it would not sync up with the iPhone. Also, not easy to use and not convenient. Do not recommend.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio
- Cons mentioned:Fit
To big
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To big for your ear it hurt and you can't hear good
No, I would not recommend this to a friend Not great quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not s good quality. People cannot hear me good on them and they are fully charged.
No, I would not recommend this to a friend