Customer Ratings & Reviews
- Model:
- EBJBUDSAIRICONRBLK82
- |
- SKU:
- 6344790
Customer reviews
Rating 4.1 out of 5 stars with 2313 reviews
(2,313 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers praise the JBuds Air Icon True Wireless Earbuds for their exceptional sound quality, long battery life, and affordable price. Many users find the earbuds comfortable to wear with the provided cloud tips, making them suitable for extended use. However, some users have expressed concerns about the fit of the earbuds, suggesting that they may not be suitable for all ear shapes.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Will Not buy again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No Happy with purchase...One month after purchase only 1 of the two earbuds will charge and work. I will not repurchase.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Rated 1 out of 5 stars
Will not charge----lasts 4 minutes----
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after one week would not charge----says to tap blue light comes on to shut down--(no light) will not charge --i returned----sorry.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab Audio
Rated 1 out of 5 stars
Connectivity issues
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had purchased 3 different JLab products, 2 were defective. Do not recommend their products. Spend a little more and get a decent set of headphones.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we're certainly sorry about your poor experience. As always we have a two-year warranty on all bluetooth products and would be able to exchange for new set if there were manufacturer issues. -JLab Audio
Rated 1 out of 5 stars
Horrible
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to exchange these once due to stopping working. The second pair now has stopped what a waste of money!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey marc,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you back up and running.
Kind Regards
#TeamJLab Customer Support
Rated 1 out of 5 stars
Not good JLab, Tisk tisk...
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.JLab - JBuds Air Icon True Wireless In-Ear Headphones - Black Wouldnt buy again, bad sound, bad overall experience.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Rated 1 out of 5 stars
Too big
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were bad quality and hurt my ears. If you have small ears, these aren't for you. Even with the smallest ear buds they kept falling out.
No, I would not recommend this to a friend- Pros mentioned:Battery life, Sound quality
Rated 4 out of 5 stars
Color me impressed!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly...color me impressed. I've only had these for a day but since this is a fairly new model and there's hardly any reviews I thought I'd give my initial impressions. I had the Samsung Gear IconX before these but they sadly gave the ghost after only a year of moderate gym use. I couldn't justify spending $150+ on something that might die in a little more than a year so I thought I'd try something cheaper and I honestly couldn't be more impressed. For a third of the price of the IconX these give me 80 percent of the experience. I know fit is subjective but for my average size ears these fit comfortable and snug; these buds won't be falling out easily. As for sound quality, these sound wayyyyy better than their $60 price tag suggests, trust me! Only time will tell how well they hold up with abuse but so far, consider me impressed!
I would recommend this to a friend Rated 1 out of 5 stars
Junk
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First set didn’t work and had to exchange. Then the second set don’t work right. I would not recommend anyone to waste their money on this item.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These were first my husband he did not like these they were to big stuck out you ear and was very uncomfortable They were returned.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Sorry to hear that they were returned. We wish we could have helped you before. Reach out to JLab if you ever have a problem with one of our products. -JLab
Rated 1 out of 5 stars
The buds were not in the case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case worked wonderfully well and charged in no time. Now if I only had some Buds to put in it the world would be a much better place.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey confused,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you taken care of under warranty.
Kind Regards
#TeamJLab Customer Support
Rated 1 out of 5 stars
Right ear stopped working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The right ear stopped working after 1 week. Unfortunately, I have these 'Jbuds' that I can't even use. I'm out $39 :)
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab
- Pros mentioned:Sound qualityCons mentioned:Connection, Fit
Rated 5 out of 5 stars
Try them...DO NOT listen to the negative reviews!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.59 bucks. A mere 59 bucks for great sound. Loud. Clear. Great fit. You will read how they fall out. How they sound too low. Cutting in and out. Absolutely NOT TRUE!!!!! First, you need to take a moment to use the right gel insert for your ear canal. Second, try them without the silicone surround that holds them in place when you put them in your ear. You may prefer them bare. Again, whatever works for you. Than of course sound will depend on what source you are using, type of music, etc. In the end, they may be a bit bass heavy, but you also have 3 different EQ types of which to choose from. Also, people complain about sensitivity on the tapping part of things when lowering volume, changing EQ, etc. Come on!!! Put some effort into reading the little instruction booklet provided and you will quickly pick up on the ease of use. In the end, there are 300 dollar products out there that via online reviews supposedly sound terrible. All this is highly subjective. There are way to many people out there that simply seek perfection in EVERYTHING. That isn't reality. And in the end, you can't try these things in store. You will have to purchase than try. For me? They worked perfectly. Initially I had to, as I already stated, try to find the fit for me. These are not one size fits all and that is why multiple silicone and gel attachments were provided. Build quality is excellent. The case is tough, and they stay in place once popped into the case. They connect very fast. Bottom line, they work perfect for 59 bucks!!!!!!!!!!!!!
I would recommend this to a friend Rated 1 out of 5 stars
No Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My earbuds only after a few uses right side began to make horrible noises according to the people I talk on the with.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Rated 1 out of 5 stars
Charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the case come with q different kind of charger that i don't have so i haven't been able to cheage them n actually use them
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .The charger is a standard USB that can be plugged into a computer, laptop, or 5v 1a wall adapter which is typically what you're using to charge your phone. -JLab Audio
Rated 1 out of 5 stars
Nah
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap junk. Owned them for 2 months and the left one stopped working completely. Threw em away and got pixel Buds.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab Audio
Rated 1 out of 5 stars
earbuds
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased last April only used once or twice a week. The right earbud suddenly had no sound. Don’t buy! Not worth it!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about your poor experience. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set if for any manufacturer issues. Please contact our customer support team for help. -JLab Audio
Rated 1 out of 5 stars
So bad earphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So bad, very bad sound quality.Don’t waste your money.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry about the product you received. We'd be happy to help you get a new one. Please contact us at support@jlabaudio.com.
Rated 3 out of 5 stars
Earbuds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are okay, not the best earbuds that I have had.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your money on these. They may work on the beginning but definitely not built to last.
I would recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Rated 1 out of 5 stars
Not good at all
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery doesn't last like it says. I onlybuse for an hour and it starts staying battery low.
No, I would not recommend this to a friend







