Customer Ratings & Reviews
- Model:
- EBJBUDSAIRICONRBLK82
- SKU:
- 6344790
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers praise the JBuds Air Icon True Wireless Earbuds for their exceptional sound quality, long battery life, and affordable price. Many users find the earbuds comfortable to wear with the provided cloud tips, making them suitable for extended use. However, some users have expressed concerns about the fit of the earbuds, suggesting that they may not be suitable for all ear shapes.
This summary was generated by AI based on customer reviews.
Avoid these
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk. If would give these half a star if possible. Sounded terrible. Would not charge correctly. Returned.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab Audio
Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return them. They broke within a few uses. These were complete garbage. Stay away.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Awful! One of them won’t hold a charge. Disappoint
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will be returning these. No as good as the cheaper brands. I Paid 80 bucks and still had to purchase more.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, please make sure the charging sensors in the case and on the buds is cleaned off. If this doesn't fix you problem please reach out to our support team so we may help you. -JLab Audio
Sound quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ppl always saying they cant hear me clearly... Great fitment with the different sizebear bud attachments...
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Jrome80,
So sorry to hear of the issues with the buds, our sincerest of apologies for the troubles. We do cover all of our bluetooth products with a 2 year warranty. When you get a sec, please reach out to us either via phone Customer Support VIP Help Line: 1-405-445-7219 or email us at [email protected] So that we may get you into a new unit under warranty.
If you have any questions or concerns, please do not hesitate to reach out. We want to help you #FINDYOURGO.
Don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is not good. Used it for two weeks and it stopped working
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Bad!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of these ear buds is terrible, the person your talking to can't hear you
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, when connected make sure the earbuds microphone is selected as the microphone being used. Your device might be using a different microphone. -JLab
The worst!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have ear trauma. Ouchies to my ears!! They did not look like they did on website/ Super bummed!!!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey birdlove,
When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you taken care of.
Kind Regards
#TeamJLab Customer Support
Terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only used once and right side no longer worked. I returned ASAP
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Kris,
Sorry to hear of the troubles that you ran into. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with a few alternatives.
We want to help you
#FINDYOURGO
Poor connectivity
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth is choppy drops signal / connection very frequently. Ear molds very uncomfortable.
No, I would not recommend this to a friendBuyer Beware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The right side stopped working within one month. Tried factory reset, re-pairing to no avail.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you taken care of.
Kind Regards
#TeamJLab Customer Support
Good while it lasted
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my 3rd purchase and I thought I was done. These were horrible. It crackled endlessly.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey raerob,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may provide yo with a few fast options.
Kind Regards
#TeamJLab Customer Support
JLab Ear Buds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the ear buds stopped working 2 weeks after Christmas. Not happy at all.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab Audio
HORRIBLE!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy! Horrible quality! Muffled sound on receiving.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
Poor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad! 1 hour battery, bad USB charger, don’t lose your money with that.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, please make sure you are using a 5V 1A charger! Reach out to support if you have any questions. They would be more than happy to help. -JLab
Bad Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst earbuds I have bought. They do not work easy and are hard to control.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab Audio
Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super garbage 0.0 never try trash like that super bad sound quality
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
The worst earbuds , hard to use money wasted
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst ever , hard to use, they are too expensive for the poor quality I received.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about your poor experience. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for new set if for any manufacturer issues. Please contact our customer support team for help. -JLab Audio
Check other options
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pay a little more for apples.. the sound decent but not enough..
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our mission at JLab is to provide innovative technology at an accessible price compared to other earbuds in the market. -JLab
Not for me
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't have the quality I was looking for. I love handsfree devices especially when driving or doing things around the house. I love knowing who's calling before answering and these buds don't disclose that information.
No, I would not recommend this to a friendDONT BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible quality, one of the buds stopped working after two months.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab