Customer Ratings & Reviews
- Model:
- EBJBUDSAIRICONRBLK82
- SKU:
- 6344790
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers praise the JBuds Air Icon True Wireless Earbuds for their exceptional sound quality, long battery life, and affordable price. Many users find the earbuds comfortable to wear with the provided cloud tips, making them suitable for extended use. However, some users have expressed concerns about the fit of the earbuds, suggesting that they may not be suitable for all ear shapes.
This summary was generated by AI based on customer reviews.
Best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had these earbuds since 2019 and worked well until I lost one.
I would recommend this to a friendSound is average but they are durable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is average but durability is great. There is hardly any bass but these have been accidentally washed and they still work.
No, I would not recommend this to a friend- Cons mentioned:Fit
Wouldn't pick it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't like them at all, the sound quality was sub par and they keep falling from my ears
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab
Part 2
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the gold series mine went out and haven't been able to find them an had to get a different pair im not happy with now
I would recommend this to a friend- Cons mentioned:Volume
My loss again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very disappointed, the first two weeks earbuds worked great. The quality wasn’t bad for the price and connectivity was also okay with a good base. If you are looking for a high volume this isn’t yours. After two weeks I lost one. After a few more days the one left didn’t connect with my phone, in the end I threw everything away. Again my lost. I wasn’t expecting to much for the 20 bucks I paid anyways. Good luck!!!
No, I would not recommend this to a friend disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.after reading the positive reviews i decided to purchase these and give them a try. i was immediatly disappointed. i paired them up with my phone and played some music. the sound quality is terrible. they are tinny sounding and have no bass. i tried all three EQ settings and it didnt help much at all. even at max volume they just dont sound good at all. they are also uncomfortable to wear. going to return and try something else. not sure of the positive reviews.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey dondude,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty.
We want to help you
#FINDYOURGO
Earbud stopped working after two months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Started off great at first, but after approximately two months one of the earbuds completely stopped working, virtually rendering the product useless. On top of that there seems to be no type of fix for the issue whatsoever; all fixes/recommendations listed on the JLab website are not for the most current version of these headphones.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Kristi,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you back up and running with a replacement set.
We want to help you
#FINDYOURGO
Tried to love them but Couldn't even use them
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to connect them to my iphone 11 pro max but they just wouldn't pair with my device. I have updated ios to 13.1 and my iphone connects fine with all other bluetooth devices. Also contacted there support but they couldn't even give me an answer. Also would like to note I have tried all troubleshooting like turning on and off bluetooth, clearing network settings, resetting my phone, formatting my phone, etc.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey JRH8,
This is a known issue on apples' side. They are working to resolve their software currently. This has affected numerous devices, bose, Toyota cars, etc. As of now, they are not compatible. We have found a fix ahead of Apple. If you’d like to send them into us, we can update the software. No one has any idea of how long it will take for Apple to fix/address the issue. If you wish to have them programmed, let me know, and I’ll send you a prepaid label to your email. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of.
We want to help you
#FINDYOURGO
JLab Audio
DO NOT BUY IT
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing began to smoke and made a little explosión in my ear, Do NOT buy it.
No, I would not recommend this to a friendBe aware
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So first off there super uncomfortable and bulky, the sound is so incredibly low like if you have sensitive ears go for em but if you are used to the volume of a night club these are NOT the ones to buy. My skull candies were better then these so yeah don't buy them unless you got sensitive hearing oh and they don't block outside noise either.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey PlatinumPartyboy
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you back up and running under warranty.
Kind Regards
#TeamJLab Customer Support
Fake reviews
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You would think.. "hey.. I'm seeing decent reviews for this.. Why not get them".. The sound quality sucks.. I can barely hear.. And they don't come with different size ear bud. How do I get my money back!
No, I would not recommend this to a friendPoor Sound quality ...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is not all good !!! Returned it on next day itself.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab Audio
Good/ Bad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t answer phone calls that the only bad part.
I would recommend this to a friend