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Customer Ratings & Reviews

Model:
EBJBUDSAIRSPRTRBLK82
SKU:
10928799
Your price for this item is $46.97
The comparable value price is $69.99

Customer reviews

Rating 4 out of 5 stars with 2883 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

77%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 2,883 reviews
  • Rated 2 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for on the go use. They have had some connection issues. The sound quality is good. I like them but not love them, they have had issues staying charged. Overall they are just ok in my opinion.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey
      We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a unit that you will love.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 2 out of 5 stars

    Not quite there yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my wife and she did not like it. I tried it as well and the sound volume was too low even in the max setting. The touch controls and not too responsive and the comfort/fit was not that great either...

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for people with large ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were a little big and didnt really feel to good.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a second pair hoping for better results. Left ear drops out after a little while. Tried all the tricks but kept doing it. Super comfortable but not worth the headache.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 2 out of 5 stars

    Ear buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second set i have had love how they stay on my ear or hang from it but they say water proof but both seta have been in rain and stopped working

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlabaudio.com or call 405-445-7219. jlabaudio-conv

  • Rated 2 out of 5 stars

    Not so great earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The feel of them on my ear was uncomfortable. Also the connection was not the greatest, i constantly disconnected. Lastly the button didn’t work, to skip track.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi GregJr.,
      We're sorry to hear that the JBuds Air Sports are not the right fit. We've got you covered under a 2 year manufacturers warranty. If you would like, you could even exchange them for the JBuds Air Executives which might fit your ears better. Please give us a call (405-445-7219) or send us an email (support@jlabaudio.com) so we can get that exchange in the works. Thanks, JLab Audio Customer Support jlabaudio-conv

  • Rated 4 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem is battery life, but over all works good ,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not quite as loud as I would like but still very food deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless ear pod

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, easy to pair with my galaxy S21. The ease in operating it while wearing it makes it fin to wear. The case it comes in is strong and good looking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work great. Set up is easy and quick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They are good for work and sports

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them they have good bass and charge quick food choice

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm disappointed that first this product failed me so soon. I believe the battery case isn't working. Second & mainly I purchased the protection agreement so I could just go back to the store and swap out if product failed. Since after device failure the store informs me that Apple bought out Beats and I need to deal with Apple. I called Apple and I need to be on a computer when I call with the device in hand. I am always on the run so I have yet to do this. I hope to soon, but for now disappointed and will be more careful to avoid Apple in the future. I spent the extra to keep it simple for me. The device worked decent when they worked. They did sometimes not sync together as they were supposed to. Overall not to bad though.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey justme,
      So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you into a new unit under warranty.

      Kind Regards

      #TeamJLab Customer Support jlabaudio-conv

  • Rated 5 out of 5 stars

    Bluetooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very good, I bought them for my son and he likes them a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great christmas present

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my son for Christmas. Easy to use and convenient for on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Bluetooth Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. It connected to my phone easily and charges quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The sound it's great!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is way better than the one I bought before & more easy to use!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent everything works well, I had no problems

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Pairing Problems

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have a hard time staying paired so plan to spend a lot of time resetting them. I wish they worked better because they check all of the other boxes.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 4 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average audio quality with good connectivity to phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality was staticky and not the best quality!

    No, I would not recommend this to a friend