Customer Ratings & Reviews
- Model:
- EBJBUDSAIRSPRTRBLK82
- SKU:
- 10928799
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
to a friend
Sound and comfort
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't like the sound quality and they made my inner ear hurt. Also, didn't like the way in which I had to answer an incoming call. I returned the product.
No, I would not recommend this to a friendA $70 crapshoot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They suck. Ear piece is too big for my ear so its painful to keep in ear for more than a few minutes. Charge case lid also broke without any reason, no abuse to it... so they cant hang and charge in my work truck because ear pieces fall out. I missed 30 day period by 2 days when i finally got off work early enough to go up to best buy and ezchange or return, so im stuck wirh a broken set that i cannot do anything with. Very unsatisfied.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab
Buyer Beware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give it a 0 I would. These are terrible products. The Bluetooth set up is the worst. So many other products have painless set that, it seems downright insulting and deliberate that the set up is so painful. The plastic is hard and uncomfortable and unresponsive.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration.
don't buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not very good at all the left ear broke with in 5 days of buying it.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, Please reach out to support@jlabaudio.com or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. We look forward to speaking with you!
Good for listening to music not for phone use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not that comfortable, ear becomes sore. While talking I can hear others but the background noise on my end makes it hard for the other party to hear me.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty.
We want to help you
#FINDYOURGO
JLab Audio
Not happy at all
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good product. Had issues with connecting every time almost. Sound quality lackluster as well.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi thWe're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab Audio
good but nothing great
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they're alright for the money, but they had a lot of battery life issues. ended up having to claim the warranty on them after about 6 months
No, I would not recommend this to a friendPass on this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was ok for a few weeks but then after about 3 weeks my right ear bud stop working completely. Definitely not worth it!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab
Stopped working after running twice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine for the first run, then the second run they just stopped working. The right headphone won't even turn on.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey NativeRunner,
So sorry to hear of the issues that you have run into with your jbuds air sport. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you back up and running with a new unit.
We want to help you
#FINDYOURGO
JLab Audio
Right earbud crapped out after 6 months
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was liking them, but then the right earbud stopped working after 6 months.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help.
For assistance, please email support@jlabaudio.com or call 1-405-445-7219 8am-4:30pm PST
- Lourdes #TeamJLAB
I’ve paid less for better headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a great fit or a good quality sound. The settings are also not user friendly and the instructions were not too helpful.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab
Not a recommendation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They worked great for a few weeks. I only used them three times per week but now the left one doesn’t want to charge at all.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
These suck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These suck, poor sound, volume has to be on high just to hear.
No, I would not recommend this to a friendJLAB
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the wireless headset to see how well they work and I haven’t had any problem with it.
I would recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Martha, nice we are glad to hear you love them. If you ever need anything feel free to reach us at support@jlabaudio.com or visit us for quick live chat via our website jlab.com. Thanks for the support :)
Davian
#TeamJLAB
Trash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible! Would not stay connected. I wish I could return it and get my money back!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Right Headphone wont charge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for two runs. Second run I accidentally enabled the “awareness mode” which sounds like a hot mic while the wind hits it. Turned it off and put it on the charger. Now the right headphone wont charge which means it wont turn on, which means it wont pair to the other head phone, and therefore no useable headphones. It’s been on the charger multiple times and now I have to try the warranty process with the manufacturer. Wish me luck.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey PhilGoesRunning,
We are very sorry to hear of the troubles. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you up and running with a new unit.
We want to help you
#FINDYOURGO
JLab Audio
Ear buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There good but a little low on the ears but they are worth the value
No, I would not recommend this to a friendNo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not working after 1 month properly! Kicks off at random times, and other times play one ear piece only!
No, I would not recommend this to a friendWeird Sounds
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these in store, there's a weird static sounds when using the enhanced hearing mode. Also the battery doesn't last as long as advertised.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Shooper,
So sorry to hear of the defective unit that you received. Our sincerest of apologies. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty.
We want to help you
#FINDYOURGO
JLab Audio
Wireless earphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound isn't loud when listening to music. When talking it's ok but could be louder. Hurts my ear if in ear to long.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio