Customer Ratings & Reviews
- Model:
- EBJBUDSAIRSPRTRBLK82
- SKU:
- 10928799
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
to a friend
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They aren't comfortable for long periods of time and there is no noise cancelling for phone calls.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab
Stopped Charging After a Year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charging case on these headphones broke down after a year. This is the second time I have purchased headphones from this brand so I believe it is a defective case design.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .So sorry about this. We do have a 2-year warranty on all our wireless products. Please email us at support@jlab.com, and we'd be happy to help.
Not recommended
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like. Thought the sound was very “tinny” and the fit was not comfortable.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are uncomfortable for me. The sound wasn’t what I thought
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, Please reach out to support@jlabaudio.com or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. We look forward to speaking with you!
#TeamJLAB
Did not work
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shocked me when I was working out and quit working. Returned and bought JBL endurance that have worked great
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello,
We are very sorry to hear of the issues that you have run into. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of.
We want to help you
#FINDYOURGO
JLab Audio
headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they hurt my ears volume is not loud enough returned them
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as we wish we could have helped before you returned. -JLab Audio
Do Not Purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Iwould give 0 stars if possible. Left one stopped working/charging one week after purchase. The one week it did work volume kept going up and down on its own. Horrible product. Not going to deal with it. Just buyimg a new set of wireless head phones to work out.
No, I would not recommend this to a friendEar buds
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was not good. They were very hard to connect.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab
NOT Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really worth it, hardly connect to my phone, I would never recommend buying
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey SHawnj,
Sorry to hear of the connection/pairing issues that you ran into. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may further troubleshoot, and walk you through functionality.
We want to help you
#FINDYOURGO
JLab Audio
cheap imitation of JBL
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had to return 2 pairs before I got a working pair would be good product if they weren't so defective 1st pair one pair didn't work 2nd pair after returning 1st pair - one pair didn't work 3rd pair - works fine.
No, I would not recommend this to a friendJust ok
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great for people that don’t sweat a lot they’re not actual active body proof!!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you squared away under warranty.
We want to help you
#FINDYOURGO
JLab Audio
What a waste of money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product sound wise was okay, but the right earbud stop working in less then 2 months. The funny thing is I just bought these earphones to fly to Korea since I'm a military soldier. Don't waste your money.
No, I would not recommend this to a friendJibJab is a No Buy No Brainer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible set of earphones. Arrived with a hardware issue. Clicking noise in ear buds. When I contacted them about replacement they refused to send a replacement until I destroyed the other pair. I will never purchase this brand again an encourage others not to.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlabaudio.com or call 405-445-7219.
Liked the idea of this
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return as the left earpiece didn't work, but the 2nd one I got I love. The 2nd one works great!
I would recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Redfish,
Perfect:) Please always feel free to reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t if you ever have any q's or issues.
We want to help you
#FINDYOURGO
One headphone stopped working
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right ear bud stopped working. Works intermittently. I keep them charged and checked the settings on the app. Still an issue.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry about this. We'd be happy to help you get a replacement. Please email us at support@jlabaudio.com.
Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't hold on to ear good enough, kept falling off. Ear got sore after 10mins of wearing.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio
Good Earbuds
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is nothing wrong with these ear buds. They are comfortable, even with glasses on. They are lightweight. They have great battery life. They have good BT range. Overall they are good. While sound and comfort are good, there really is nothing great about these earbuds outside of battery life. The controls even make sense. I give them credit for having controls in the earbuds, too many others make you rely on your phone for controls. I have a couple issue with the design of the case, but this is really nitpicking as I complain about this with almost every wireless earbuds I see from JLab. The charging case is nice, but the buds are in there backwards. The left bud is on the right and the right bud is on the left. I don’t understand why they do this. This is simple enough to get over, but just annoys me for some reason. It would be easily fixed by putting the door on the other side of the case. I get over it by opening the case so it opens down rather than up. Beyond that, the ear pieces will snap in magnetically in the case. They charge quite quickly. The case also has a built in charging cable, I do like this as one fewer cables to carry. The ear cups are comfortable, but there is a memory foam ear piece that seems like a really nice add if you like the feel. Personally I felt like the memory foam felt like a ball of cotton in my ear. It was snug and really made the buds sound good, but they just felt off which took away from the comfort. You may like them, so I am not docking any stars for that. Like I said overall, these are really good. Great for a workout and won’t break the bank if you lose or break them. I would recommend these to most anyone looking for a pair for the workout bag.
I would recommend this to a friendNAt52
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.defected and I returned it didn't live up to the battery life
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Get what you pay for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is just average even with the equalizer settings. Hurts my ears after a while.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you.-JLab Audio
Just Ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They fit my ears too tight. Past the date to take them back. Now, I am stuck with them.
No, I would not recommend this to a friend