Customer Ratings & Reviews
- Model:
- EBJBUDSAIRSPRTRBLK82
- SKU:
- 10928799
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
to a friend
Not for everyone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They don't stay in your ear very well! Echos during calls and hard time turning them on and off.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey MeMa,
So sorry to hear of the issues with the buds, our sincerest of apologies for the troubles. We do cover all of our bluetooth products with a 2 year warranty. When you get a sec, please reach out to us either via phone Customer Support VIP Help Line: 1-405-445-7219 or email us at [email protected] So that we may get you into a new unit under warranty.
If you have any questions or concerns, please do not hesitate to reach out. We want to help you #FINDYOURGO.
Jlab
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to put on your ear, hook not that good, it would be nice if hook can adjust
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio
Not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only was able to use them without issue once, which was the first time i used them. After a while they began to hurt my ears. The second time, the right ear piece shorted out and did not work. Had to return item
No, I would not recommend this to a friendOk if not driving
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very hard to hear when moving around or driving. Great for listening to music. Not noise canceling.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Tony2,
Although not noise cancelling, the jbuds air should be putting out 100 db, enough to block out the outside world. Sounds like a defective unit, our apologies. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a new unit.
We want to help you
#FINDYOURGO
JLab Audio
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible sound. Hard to use functions. Short battery life. A little sweat and the earbuds are fried.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Disposable earphones, don’t waste your money
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a year, the left earphone stop working. It couldn’t be repair.
No, I would not recommend this to a friend6 months and one of my ear buds stops working
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had these since September of 2021 and the left ear bud stopped working. I'm pretty upset. These are expensive and it's upsetting that I can't count on something I spent 75 dollars on to work for more than 6 months. I won't be purchasing anymore Jlab products.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
The right side died after two weeks.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you leave one side of the earbuds out of the charging box for too long that going to shut down the side completely and you cannot get it to charge again. That means one side is dead uncless you know how to inject charge manually to revive it.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
#TeamJLAB
Worse ear buds ever made
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the ear buds 3 weeks a go. I was using it when I workout. After 3 weeks the buds right hand side got really hot nearly burnt my ear luck I was running so I took it off, it got to a point where I was think of throwing the buds away from my hands. DO NOT BUY THIS EAR BUDS YOU WILL GET BURNT ( jbuds air sports ) I will never buy a jbuds
No, I would not recommend this to a friendGreat for working out in gym/ okay for phone calls
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This pair of headphones are a great investment for anyone looking for a good pair of earbuds to wear at the gym but don't want to spend to much money, the only thing that was a headache was the left ear bud was not pairing, however I figured out what to do, at first I just followed the directions to pair the earbuds however now all I have to do is when I take the earbuds out of the charger case keep them close to each other and as you put the right earbud in keep the left ear bud close and wait until the prompt says "earbuds paired" before putting the left ear bud in, not sure if it says that in the direction but hopefully it will help because that was going to be a "ok I'm not about to go through all this ( the direction way to pair the left ear bud) every time I want to use these definitely getting returned. Overall I would say it's a good "starter" earbuds for anyone looking for a good pair of earbuds for the gym and don't want to spend $100+ they stay in even when I'm dripping sweat. Talking on the phone is okay, kinda hard to hear the other person clearly but not impossible
I would recommend this to a friendIt hurts my ears so I can’t keep them on for long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought with an ear bud it wouldn’t hurt my ears but it still does disappointed
No, I would not recommend this to a friendMr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.power button is not user friendly Laptop sync issues
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Not good at all
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the insignia pair just like this much much better. Alas the left bud stopped charging fulfilled my geeksquad plan and replaced with these nowhere near as clear. I have big ears and small canals so cant grab any regular buds. Will take this back and upgrade to a better pair cheap for a reason buyers beware....
No, I would not recommend this to a friendNot good for working out.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are no good for working out with. If you sweat, it tends to short out the tap functions on them so it’s constantly changing modes and telling you about it when it does. Finally, the left one died yesterday when I was working out.
No, I would not recommend this to a friendDon't waste your time
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product because of the price and some reviews. After I set it up and used it, I noticed the frequent drop off of signal and needs to be reconnected. I tried powering off the earpieces and turning it on again just to try it but the issue persisted. After a week of using it, I finally got frustrated and returned it.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Edgar,
We are very sorry to hear of the issues that you ran into. If you choose to repurchase, we do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with more info.
We want to help you
#FINDYOURGO
No good at all
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hate them , hard to use and poor sound quality and weird
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
These suck
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fell off my ears a lot specially when i sweat. Whats the point of it hooking over ear?
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you for your feedback. We will be sure to take note of this.
Definitely not noise canceling
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are worse than dollar store headphones! You hear every noise from around you amplified. I work in a shipping setting, and Every piece of paper torn or tape gun used was right in my ear bud. Not happy with the options at Best Buy so far.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey rachi3,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you taken care of under warranty.
Kind Regards
#TeamJLab Customer Support
Poor sound quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice design but very poor sound quality. That was the main reason for returning these.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Ivan,
So sorry to hear of your disappointment with the sound quality of your jbuds air. For future reference, if you ever run into issues, please feel free to reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may troubleshoot the issue for you, or get you taken care of under warranty.
We want to help you
#FINDYOURGO
JLab Audio
Ehhh
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok headset. Nothing tremendous. Took them back and bought the powerbeats
No, I would not recommend this to a friend