Customer Ratings & Reviews
- Model:
- EBJBUDSAIRSPRTRBLK82
- SKU:
- 10928799
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
to a friend
Poor performance and unreliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rubbish. Left headphone stopped working. Tried the recommended online corrective actions and now both headphones do not work or recharge. Frustrating.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab
NOT SWEATPROOF
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted less than a month before the left one died from sweat on it...headphones are called “sport” not so sporty if sweat is its biggest enemy.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey ProReview,
Sorry to hear that your headphones quit working on you. Our apologies for the troubles. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you back up and running with a new set.
We want to help you
#FINDYOURGO
JLab Audio
stopped working
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they just stopped working one day. and that too not too long after buying.. almost a month. the one which connects to Bluetooth stopped charging so the whole thing went down the drain.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey ali75,
So sorry to hear of the issues with the buds, our sincerest of apologies for the troubles. We do cover all of our bluetooth products with a 2 year warranty. When you get a sec, please reach out to us either via phone Customer Support VIP Help Line: 1-405-445-7219 or email us at [email protected] So that we may get you into a new unit under warranty.
If you have any questions or concerns, please do not hesitate to reach out. We want to help you #FINDYOURGO.
Do not buy.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of junk. Right bud died in a month after purchase.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Sorry to hear about this. We'd be happy to help you get a replacement. Please contact us at support@jlabaudio.com.
Poor quality cheaply made too.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap quality buttons and product Sound was ok. The charging is not easy . Too many lights and the wire charger is 2 inches and attached to it . Extremely inconvenient
No, I would not recommend this to a friendStopped working within two weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fit was okay and the sound was fair for the first week, then they started to sound lower and lower until I couldn't hear anything at all. Total failure of a product don't buy.
No, I would not recommend this to a friendFailed in a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Failed in a year. One side wont charge at all. Just buy a cheaper model and replace as necessary.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at support@jlabaudio.com.
Crap
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Real bad head phones only got about two months of usage out of them before they stopped working on me! Would definitely not recommend buying this product at all!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about your poor experience. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set if for any manufacturer issues. Please contact our customer support team for help. -JLab Audio
Uncomfortable fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not adjust the buds to fit comfortably, regardless of which cushion I tried. The sound was low and don't know if it was because I couldn't get them to fit.
No, I would not recommend this to a friendBad audio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad audio quality in phone call not recommended music audio I’ll give 3 star
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for the feedback.
Not user friendly and didn’t work out the box
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor interface. The left ear didn’t work straight from the box. I will never buy a product like this again. Overly complicated for no good reason.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear about your experience... We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab Audio
Good Workout Earbuds
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These totally wireless earbuds are very good for your workouts. For one thing, they are advertised as sweatproof and dirt resistant, so they should stand up well to what you give them, even if you run into an unexpected rain shower, and also I love the earhook design. I found they stayed totally locked on my ears during my session, which is not always the case with other totally in-ear buds. I found the gel tips which came on each bud were very comfortable, but if you don’t, there are several different sizes packed in the box which you can try. They were extremely easy to pair to my phone, which is not always the case with the competition. Not only that, but after the first time, every time I removed the buds from their case they’d connect immediately. I didn’t have to fool with any buttons to hear my music. And speaking of that case, it holds the buds and keeps them charged, up to 34 hours when put back in the case, and six hours while wearing them. Speaking of the case, I love the built-in tiny charging cable which is actually a part of the case. You’ll never have to run around looking in drawers to find the proper cable again. OK, about how the earbuds sound. For the price and using them as ‘workout’ buds, I think they sound fine. There are three built-in EQ settings for you to try, although none of them gave me the “bass punch” I was looking for. I honestly don’t think you’d want to use them to sit at home and listen to your favorite music while sitting in an easy chair. There are much better choices for that with better sound, but of course, they would cost much more also. But to use as the ‘soundtrack’ to your workout, I think these durable phones are perfect.
I would recommend this to a friendReally bad for the price
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really bad for the price. Can get similar ones at Ross for $15.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration.
Doesn't stay in ear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy while on my bike the right one popped out and bounced down a sewer ..I can't buy just one
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlabaudio.com or call 405-445-7219.
Broke in one week
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple as the title. Was very gentle with them, cleaned them off every work out. Left bud died on me. Very disappointed.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Thatwolf91,
So sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a new unit.
We want to help you
#FINDYOURGO
JLab Audio
Not what I expected
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very unhappy. I am on my third pair in less than 60 days. The second pair only lasted two weeks before they quit
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
They Worked Great...For Almost A Month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After owning these headphones for a little over 3 weeks the right earbud, which is the master stopped charging. Since that is the master, they are now useless.
No, I would not recommend this to a friendReally bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad product! I have to return it next day, gets all the noise from other people even louder than your own voice
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab
Uncomfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This are so uncomfortable the wire is too long , I don’t really like it
No, I would not recommend this to a friendBad headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.JLab headphones always have problems no matter the make, model, or where you get the from. Best buy, Target, they're all crap.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab