Customer Ratings & Reviews
- Model:
- EBJBUDSAIRSPRTRBLK82
- SKU:
- 10928799
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
to a friend
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor mic bad signal can't use they left side unless you have the right in your ear .
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .If you need some earbuds that have dual connect check out the Epic Air Sport ANC! Also-feel to reach out to us if you are having any product issue. [email protected] 1-405-445-7219Hours of Op: (PT)Monday - Thurs 9-4:30Friday 9-2 -JLab Audio
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are not any good you can’t get them to pair up and the volume is lousy I returned them
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello
When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of.
We want to help you
#FINDYOURGO
JLab Audio
J-Labs J-Buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for phone not for music. It could have been the phone.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Super Easy. Super Sounding
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried various sport earbuds and dollar for dollar, feature for feature the JLAB - JBuds Air Sport True Wireless In-Ear Headphones are hands down winners. The setup and pairing is quick and painless. The sound is very natural sounding and the 3 EQ settings provide a good range for different types of entertainment. I found the JLAB - JBuds Air Sport True Wireless In-Ear Headphones perfect for my e-book, offering crystal clear and natural sounding oration. I wore the earbuds while bowling and riding my bike and found the buds to be among the most comfortable I've used. I like that their Be Audio Aware feature lives up to its claim of letting ambient sound through so one can stay aware of their surroundings. FOR the price, the JLAB - JBuds Air Sport True Wireless In-Ear Headphones are winners. Cheers!
I would recommend this to a friendDon't Waste Your Money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are less than worthless. They don't hold a charge. They are uncomfortable.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about this. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set if for any manufacturer issues. Please contact our customer support team for help. -JLab Audio
Dead after two weeks of use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after two weeks of using. Lost receipt so I’m out my purchase price. Do not buy.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey JohnD01,
So sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a replacement unit.
We want to help you
#FINDYOURGO
JLab Audio
Bad product, died after a week.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Earbuds wouldn't take a charge after a week of ownership. Kudos to Best Buy who gave me a refund.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Dave,
So sorry to hear of the issues. We are happy to hear that you were taken care of. For future reference, We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with further detail.
We want to help you
#FINDYOURGO
Price was good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not use this product the way I wanted . 1 earbud at a time. I had to get a refund.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Debbiedew1
We are very sorry to hear of your experience. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we maygather a bit more info and get you taken care of.
Kind Regards
#TeamJLab Customer Support
Charger Quit Working
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charging case quit working after a few months of use. Now the buds are worthless.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Joey, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio
Ouch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible painful after a short while Had to return them
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Not good ...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I ordered...not working good at all.......no a happy customer....
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio
Blue tooth ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor sound quality. Functions erratic and tough to navigate.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab
Highly overpriced
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are trash. Last about two hours, not 20. Best with one piece in instead of two.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey BigC,
So sorry to hear of the issues that you have encountered. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you replaced under warranty, as well as explain how much battery life you should expect and why. This unit is 6 hours within the buds.
We want to help you
#FINDYOURGO
Pour quality cannot hear when I'm on the phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality can not hear the people talking and very uncomfortable in my ear.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey tiger,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you taken care of under warranty.
Kind Regards
#TeamJLab Customer Support
Jbl
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not buy again very uncomfortable not very good quality
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab
Not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not hold a charge long enough for me to finish a 16 mile long bike ride
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey
When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a unit that will suit you better.
We want to help you
#FINDYOURGO
JLab Audio
Puretrash
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worthless. Waste of money. Disappointed in you Best Buy. Win me back.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. Since you weren't specific about the trouble you are having, it's hard to give any tips on how to address your issue, but our Customer Support team is ready and willing to help out if you reach out to them. -JLab Audio
Good sound on the right side
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These JBuds would deliver good sound, if they were working properly. In addition, with a full charge, there’s lots of usage time available. The charging case is excellent, except for the very short cable, but that fits with the case design. Get the buds near their nest, and they almost jump in by themselves. On the flip side, there are some not so great things. • Don’t stray more than 10 feet from your music source or you’ll lose the music. • No noise cancelling or reduction. If outdoors in the wind, the wind is what you’ll hear. (To be fair, given the low price for the buds and if you stay out of the wind, it’s fine. • The buds are difficult to get mounted around the ear, between the earpieces being stiff and trying not to touch the controls. • Because all controls are on the earpiece exterior and their being sensitive to the touch, it’s easy to inadvertently change track/volume if attempting to adjust fit in the ear. In addition, without photographic memory, you might want to carry the instructions to remember which button is for what function and how many times you need to push the button. I experienced one other issue (the proverbial final straw): right out of the box, the left bud didn’t work properly. While the right is continually providing good sound, the left one is cutting in and out…very annoying. My solution would be returning them. I have had other JBuds in the past that I really liked; but, overall, these new ones are a disappointment.
No, I would not recommend this to a friendEar bugs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like them they hurt when I put them in my ear
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab
Don’t!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really bad I don’t like uncomfortable full!! Never never!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab