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Customer Ratings & Reviews

Model:
EBJBUDSAIRSPRTRBLK82
SKU:
10928799
Your price for this item is $46.97
The comparable value price is $69.99

Customer reviews

Rating 4 out of 5 stars with 2883 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

77%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 2,883 reviews
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hurt for long periods of time and so quiet. You can barely hear them.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey jaime,
      So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you into a new unit or model under warranty.

      Kind Regards

      #TeamJLab Customer Support jlabaudio-conv

  • Rated 1 out of 5 stars

    Cheaply Made

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to sync had 2 pairs both went out would not charge charge lite stayed on

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey TMoore,
      We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you new units under warranty.
      We want to help you
      #FINDYOURGO jlabaudio-conv

  • Rated 1 out of 5 stars

    Wouldn't recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left stopped working 3 days after purchasing. Returned for a refund.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hello
      When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    Poor design!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not sit in case properly to charge. Rarely charges completely.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about this and want to make it right! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    Awful

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. Don't even waste your time!

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    Not worth the money!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No star's these headphones are horrible. All I can say!!!

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't worth the price. I hqd it for 11 days echoes too much

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the worst products ever. Waste of money. Didn’t do anything

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Stevieeee,
      We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you back up and running under warranty.
      We want to help you
      #FINDYOURGO jlabaudio-conv

  • Rated 1 out of 5 stars

    they suck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not worth it the worst headphones ever sound is horrible

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not with the time and expense for these low performance headphones

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Kajornsak, We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of. We want to help you #FINDYOURGO jlabaudio-conv

  • Rated 1 out of 5 stars

    Hurt my ears

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work with glasses hurt my ears didn’t work for me

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Rone, perhaps another pair without the ear hook would be better suited for you when you're wearing glasses. We're sorry these we uncomfortable. -JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    It cuts in and out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The music starts and stops. The earbuds dont handle sweat well

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Poopsnicker,
      So sorry to hear of the issues with the buds, our sincerest of apologies for the troubles. We do cover all of our bluetooth products with a 2 year warranty. When you get a sec, please reach out to us either via phone Customer Support VIP Help Line: 1-405-445-7219 or email us at [email protected] So that we may get you into a new unit under warranty.
      If you have any questions or concerns, please do not hesitate to reach out. We want to help you #FINDYOURGO. jlabaudio-conv

  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful sound, hard to turn off, change song and control volume.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    weak

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    weak do not do good on a motorcycle very poor hearing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was horrible. They sound very tinny and echoey.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after 3 uses. Left side won’t turn on or charge.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Jean84,
      We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a new unit under warranty.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    Can I get the left ear bud to work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have done the reset several times with no results

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey frustrated,
      We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not great sound quality. Trashhhhhhhhh don't buy

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    JLABS AIR SPORT WIRELESS SO TRUE

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went for a run in the Jbud Air Sport this morning and they did not disappoint with snug fit around the ears with extra blue cloud foam tips for comfort. The Jbuds paired and received Bluetooth connected right out of charging case. So impressed with Be Aware Audio at a triple click turns it on or off allowing outside noise in for safety while running but does not effect sound that you can boost Bass with EQ3 sound quality. Even calls have clear conversation. Great battery life with an awesome 2 year warranty that Jlab product does like no other. Go move with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Fit. Perfect for Gym. Good Sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOOKS: ----------- The product looks good in my opinion. The plastics used are no lesser than any other earbud you will find in the market. The case is well designed to fit the slightly larger product than it's sister models. Matte finish case seems to resist scratches during standard use. FIT: ----- The most overlooked aspect of any earbud type product is the fit, which greatly varies from person to person. This crucial element also dictates the overall sound quality. With the right eartips in place, the earbuds themselves feel secure in the ears and are in no verge of falling off at anytime. This product is made with Active Lifestyle in mind. Go ahead and play hard as you like and it stays secure in your ears. CONNECTIVITY: ----------------------- INITIAL - As with any Bluetooth product of today, it is extremely easy to do the initial setup. Pairing process remains the same as it has ever been in the last few years for any product. INTER-EARBUD - Unlike the rival from Apple, these earbuds have a Master and a Slave relationship between the Left and Right earpieces. Right earbud connects to your favorite device and the left retrieves its instructions from the right earbud. So far I am having great luck with this product. (Also purchased the Air Executive Model; which suffers disconnects). CALL QUALITY: --------------------- The call quality is Decent. The general user feedback from the other end is, I sounded a little Distant. However, I overcame this by talking louder than usual. Not sure if this is going to work well in all scenarios or quieter environments. However, it is important to note that this product is not marketed towards heavy call usage. SOUND/AUDIO QUALITY: ----------------------- After carefully evaluating the 3 EQ settings provided, I can safely say that "Balanced" setting was my favorite. BALANCED MODE - Instrument separation was pretty good. Vocals were clear and distinct. Bass was not overpowering; but solidly present with control and respectable accuracy. This mode adds a little bit of airiness to your music and creates a wider soundstage; which I prefer. SIGNATURE MODE - Default setting out of the Box. The typical V shaped EQ that most people will prefer. I find this a little too shrill on the upper end and the bass feels uncontrolled. But the sound is still very Dynamic and enjoyable for the most part. BASS MODE - If you live, love, breathe Bass, then this mode is for you. However expect to miss emphasis on other aspects of audio such as the Mids/Vocals and Hights. At no point of time, this earbuds are competing with other Bass heavy sets on the market, but do hold their own in a respectable manner. *Important Note - The sound is only as good as the fit and seal you get from this earbud. If you have a poor fit, you will not appreciate what the product can do. Due to the design of this product, you will have to try all the available eartips to find the best fit for you. Each eartip, depending on the seal will create a different soundstage. LIPSYNC/DELAYS: ------------------------- This particular earbud has LIP-SYNC issues when Videos are being watched; such as on YouTube. I find it fairly distracting for prolonged use. If you consume a lot of video content on your mobile device, you may find yourself disappointed. (I suffered the same fate on the sister product as well; Air Executive). AWARE MODE: --------------------- If you find yourself not wanting to block external noises completely, you will appreciate the "Aware" mode that pipes in sound from the outside. SOFTWARE: ----------------- None at this time. There are no applications to download to operate this device. This also implies that there are no Firmware Update possibilities for this product. This may change in the future. EQUPMENT/SERVICES USED: -------------------------- iMac, iPhone XS Max, iPhone XR, Galaxy S7 Edge, Blackberry Classic. Apple Music, Online Streaming, YouTube, Netflix.

    I would recommend this to a friend