Customer Ratings & Reviews

Bought my first pair. They never turned on. Exchanged them for the same kind. 3 months later my left earbud suddenly turns off, never to turn on again. Earbuds should definitely last well over 3 months, especially since the first pair didn’t work at all. None of the tips and tricks online on how to fix them worked either.

Received these as a gift about a year ago. Just started using them recently, and after only a few uses, the left earbud stopped working. I followed the trouble shooting instructions, but that did nothing, The light never comes on, blue or white. It's as if the earbud won't recharge. I can't imagine how so many people are having the same issue, but it's very disappointing because the earbuds have some cool features.

First set worked for 1 month exactly, stopped working and were replaced under warranty. Second set failed even more quickly, didn’t bother to send in again for warranty replacement as shipping charges add up. Anyway, would just expect them to fail again. Was able to use less than 20 times between the two. This is a common theme in reviews, recommend to skip these and buy something more reliable.

If I could give it less than 1 star, I would. Bought this headphones based purely on the 4/5 overall rating & the "wireless" feature, without doing my due diligence. After a couple uses (just like the rest of the "negative" reviewers said) these headphones will stop working. They won't pair to each other, and the "troubleshooting" methods they give you only work for small percentage of customers. 0/5 stars

The sound quality is good no issues, but they have a push sensor on them for controls that is very sensitive, moving around, wearing a hood or hat constantly activates the controls pausing and changing the music unintentional making it very irritating to use them.

If you are wearing these and you speak to someone in front of you and NOT on the phone, your voice is amplified in your ears. It is VERY annoying and "tinny" sounding! I would have to take them BOTH out in order to have an in person conversation with someone. I bought them for my daughter, she didn't like them... she doesn't like anything.... so I decided to use them myself.. I'm not nearly as picky as she is. But I have to say, she was 100% correct about these.

battery died and wont charge after 3 and a half years. i only used it to play video games a few hours a week, maybe 3 to 4 hours. and not every week.

These used to be very good and I have worn these for years now. I wear these daily and put in a lot of hours and have had pairs last me about 1.5y on average. The quality of the product is greatly reduced now. I had a pair last me 11 days and the replacement pair lasted 3 days. I am switching to another brand.

I purchased these an hour from where i live to get home and find they was missing all the extra ear tips including the cloud foam ones that was highly recommend in the reviews, so after contacting the company about this they totally refused to send me the missing pieces and only give me the option to purchase the ones missing after i just paid almost 80$for these. So i returned for refund and will not do business with this manufacturer again: /

I've had problems with keeping the earbuds connected to Bluetooth and with the left earbud staying linked. I had to take these earbuds back twice in 2 weeks. Th earbuds worked perfectly fine for about 2 months. Thank God I had a warranty on them. I will try to return these for a different brand this next time. Also, the left earbud does not work by itself. Only the right earbud functions with the other earbud still in the pod.

left earbud stopped working. I don't think they should be worn during workout maybe they would have worked. I tried all the possible solutions but the left ear bud was done. The right one at least worked. Looking for other earbuds now to workout with...

The aware listening is stuck. These aren't headphones but little microphones for people to yell into your ear. Nothing but rustling noises and constantly being scared by random voices loudly coming out of no where. Buy these if you want to ruin your music listening experience.

Just google Left JLab not working and watch your computer or phone chug on trying to pull up how many people have defective left ear headphones. Ridiculous how these are even being sold.

What a piece of junk. Literal broke with in 2 weeks. Returned to the store. They are suppose to be for sweat proof. NOT and on top of all of that they are stiff and uncomfortable.

Worked for a little over a month. Had a few issues where the right earbud wasn't charging but always got it to reset and charge. Now completely dead and not charging.

Sound quality is terrible, and had to take them out after 15 minutes due to the pain they caused in and around my ears. Just save your time and don't buy them.

Do not purchase. Purchased in Nov this year and they no longer charge. Called the customer service number and you have to spend your money to mail them in.

I wore these to the gym and as soon as my ears got sweaty, they quit working. It says they are sweat proof which is bull! Do not buy these if you work out!

Waste of money. Never operated properly, left bud died at 30 days. Returned.

One ear worked the other ear did nothing, a complete waste of time and money