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Customer Ratings & Reviews

Model:
EBJBUDSAIRSPRTRBLK82
SKU:
10928799
$46.97
Save $23.02
The comparable value is $69.99

Customer reviews

Rating 4 out of 5 stars with 3373 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

77%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 3,373 reviews
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your money on these. They may work on the beginning but definitely not built to last.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there,
      Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
      -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your money on these. They may work on the beginning but definitely not built to last.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there,
      Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
      -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my 12 year old grandson whose ears are too small for airpods

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really easy to use. I'm happy with this product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hurts ears

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made ears sore. They don’t fit comfortable in your ears

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crappies headphones EVER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORST PRODUCT EVER. This is the second set that have died on me within one month. DO NOT BUY THESE!!

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bulky, terrible sound quality, and the sensors are subpar. Don't waste your time. Buy the JBL contour 2

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    Terrible headphones!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were definitely not worth the money. The audio sounded like a toy or something. Definitely would not recommend.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hello,
      We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you set up under warranty.
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    John j

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right head stopped working after 30 days and would not recommend purchasing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    JLab JBuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not fit comfortably over the ear. Hard plastic not adjustable.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, Please reach out to support@jlabaudio.com or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. We look forward to speaking with you!

      #TeamJLAB jlabaudio-conv

  • Rated 1 out of 5 stars

    Hard to psir with devices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't stay paired with smart tv. Also sound must be put up high to hear.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So idk where everyone says these are great! Only good thing is the connectivity, the sound sucks low and has no bass or power

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Mike,
      So sorry to hear of your experience with your jbuds air sport headphones. Definitely sounds like you received a defective unit, our sincere apologies. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you up and running with a new unit.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    Not at all happy with product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not fit well, poor sound quality. Will be returning them for a refund

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could return it I would, if you want to use only one ear piece you can only use the right by itself not the left.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Choice for Headset!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has only worked 2 times since my purchase a year ago!!! BEWARE! DO NOT RECOMMEND PURCHASE!!!

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey there, it saddens us that you've encountered this issue with your earbuds. We would like to dive into these issues a little more. Please give us a call so we can come up with a solution that will best fit your needs. Please contact our customer support at your earliest convenience. -JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    Skip these at all costs.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Subpar quality, poor sound. Avoid purchasing these although the price is right nothing else is.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    Stopped working on the fourth I used them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy at all with the longevity of this product. The right ear pod stopped charging and working after my fourth run.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey mams
      We are very sorry to hear of the early troubles that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you back up and running with a new set.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    No noise cancelling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device works like the cheap ones. Callers can hear too much noise in the background but can hear my own voice.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey kingoris,
      So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you taken care of under warranty.

      Kind Regards

      #TeamJLab Customer Support jlabaudio-conv

  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 3 months of use. Don’t buy. Was listening to music and used for phone calls

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with.  If you reach out to the support team via our website--or email [email protected] or phone (405)445-7219  M-F8-4:30pst.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    Bad quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke on first week and Im using now only one ear piece. It just fell from ear and broke. seriously, no ideas how.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Hiten,
      We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you back up and running under warranty.
      We want to help you
      #FINDYOURGO jlabaudio-conv