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Customer Ratings & Reviews

Model:
EBJBUDSAIRSPRTRBLK82
SKU:
11029382
$54.79

Customer reviews

Rating 4 out of 5 stars with 3373 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

77%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 3,373 reviews
  • Rated 2 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is hard to work and does not always connect when turned on. It is way too complicated to work. The headphones lose charge very quickly. This is the worse purchase that I've ever made!!

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab Audio jlabaudio-conv

  • Rated 4 out of 5 stars

    Good for people with large ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were a little big and didnt really feel to good.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dont buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont like these headphones. They hurt my ear and make them sore and i have to remove them. I have not had them long and it is already losing volume in both ears

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any issues since buying them but will note it can pick up a little background noise

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem is battery life, but over all works good ,

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a second pair hoping for better results. Left ear drops out after a little while. Tried all the tricks but kept doing it. Super comfortable but not worth the headache.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not quite as loud as I would like but still very food deal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They are good for work and sports

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them they have good bass and charge quick food choice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work great. Set up is easy and quick.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm disappointed that first this product failed me so soon. I believe the battery case isn't working. Second & mainly I purchased the protection agreement so I could just go back to the store and swap out if product failed. Since after device failure the store informs me that Apple bought out Beats and I need to deal with Apple. I called Apple and I need to be on a computer when I call with the device in hand. I am always on the run so I have yet to do this. I hope to soon, but for now disappointed and will be more careful to avoid Apple in the future. I spent the extra to keep it simple for me. The device worked decent when they worked. They did sometimes not sync together as they were supposed to. Overall not to bad though.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey justme,
      So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you into a new unit under warranty.

      Kind Regards

      #TeamJLab Customer Support jlabaudio-conv

  • Rated 2 out of 5 stars

    Not so great earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The feel of them on my ear was uncomfortable. Also the connection was not the greatest, i constantly disconnected. Lastly the button didn’t work, to skip track.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi GregJr.,
      We're sorry to hear that the JBuds Air Sports are not the right fit. We've got you covered under a 2 year manufacturers warranty. If you would like, you could even exchange them for the JBuds Air Executives which might fit your ears better. Please give us a call (405-445-7219) or send us an email (support@jlabaudio.com) so we can get that exchange in the works. Thanks, JLab Audio Customer Support jlabaudio-conv

  • Rated 2 out of 5 stars

    Ear buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second set i have had love how they stay on my ear or hang from it but they say water proof but both seta have been in rain and stopped working

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlabaudio.com or call 405-445-7219. jlabaudio-conv

  • Rated 5 out of 5 stars

    Great quality earbuds

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds, they have a lot of battery and last for very long. Great alternative to other earbuds out there

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average audio quality with good connectivity to phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these I traded my AirPods for these they are cheaper and work so much better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great for sports

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They remain in your ear snug even while playing basketball

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality was staticky and not the best quality!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are excellent, easy to connect and great for working out and exercising

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Easy.to set up easy to use. Bought a set for my husband for his birthday. Anxious to see what he thinks.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Pairing Problems

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have a hard time staying paired so plan to spend a lot of time resetting them. I wish they worked better because they check all of the other boxes.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv