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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 3373 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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77%would recommend to a friend

Customers are saying

Customers are impressed with the JBuds Air Sport True Wireless In-Ear Headphones for their sound quality, fit, battery life, comfort, and price. They appreciate the crystal clear sound, secure fit, long battery life, and comfortable design. However, some customers have mentioned that the volume could be louder and the touch controls can be difficult to use. Overall, these earbuds offer great value for the price and are a popular choice for those looking for a reliable and affordable pair of wireless earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 3,373 reviews
  • Rated 5 out of 5 stars

    Great purchase price and easy to pair.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JBuds connect easily to my Samsung Note 10 as well as to my IPAD Seventh Generation. You have to be very careful when touching the JBud to connect the phone or the music because they are very sensitive but not a big issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great for outdoor activities, hands free working, good clarity and sound

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best but the model around the ear good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of static and after only 4 months of use they would cut off after a few minutes of using. Mind you, they were charged ALL night. No need for them to cut off completely In the middle of conversation. Not recommended for long time use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent everything works well, I had no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ear buds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, ease of attachment via Bluetooth connection and size of units are a plus.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Don’t waste your money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to replace my 2nd set of Beats wireless after battery issues, thinking they would be a good alternative. When I can get them connected they are great, but I could never get them to stay connected to themselves or to my phone and iPad at the same time. If you’re at the gym and they get disconnected, good luck trying to remember the multiple combinations of taps to the headphones. No tactile feedback on the buttons so I was never sure if I was tapping them hard enough. Very disappointed. Should have just spent more and got a set of Bose earbuds.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and recharge during the day, as long as you have room for the large carrying case.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average at best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is average and the functionality of the earbuds is not even average. It's hard to control the music with the earpieces and just not a great quality all around. I'm not satisfied with mine at all. Regret purchasing them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    Great for short term use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds fit perfectly but after about five minutes they start to hurt. The ear piece that goes over your ear is hard. They would be perfect if they made these with silicone.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you very much for the feedback. It is because of customers like you that we can continue to innovate and deliver accessible audio for all. We will take your recommendations back to our design team. -JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    too much back ground noise for the recieving end.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the phone a couple months the first two weeks were fine. now its repeating itself Bluetooth charged ready to pair over and over. until i disconnect reconnect sometimes it work sometimes it don't. maybe cause I have an iPhone not sure.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing headphones that work for everyday life and the gym. The biggest problem I’ve had is that they do not sit perfectly with my glasses and sometime need to be readjusted during a workout. Would recommend for others to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for any outdoor activities. The Bluetooth heasets dont fall out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Narrative while walking.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are perfect for listening to podcasts and audio books while I walk or exercise. The man who advised me was spot on with his recommendation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sound, comfortable and secure to wear.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great and have been very liberating for me. I can use both at one time, or just the right one, which is fine on a phone call. Music sounds great with both in my ears. I am very happy with this purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I unfortunately got a defective one. One side would not stay charged. They were also more uncomfortable then i expected. Other than that they were louder than even more expensive ones.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Pairing

    Rated 2 out of 5 stars

    Not worth the effort.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get these to pair with the devices in our house. Sales person told us that they would pair with our tv. No such luck. Could not pair with tv or Bluetooth radio. Returned to store.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Fisherman,
      Sorry to hear of the troubles. If you ever have a problem, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of.
      We want to help you
      #FINDYOURGO jlabaudio-conv

  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    No regrets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with my purchase. Since my ear is smaller than your average, this is a great option.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Eh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good if you can get them to fit correctly in your ear. Hard to fit properly into ear

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Save your money for a more expensive set.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work for about 30-40 minutes but then the right ear bud goes out. They have to be reset every time. Good sound when they work but would not recommend.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, make sure you fully charge the earbuds to prevent this issue from happening. -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    these are pictures of the broken charger

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a jlalsoairpop yesterday when i went to charge it and the the wires came out i cant use it.can i please have a new one.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Happy to help here! Please contact us at [email protected]. jlabaudio-conv

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