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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 3373 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers are impressed with the JBuds Air Sport True Wireless In-Ear Headphones for their sound quality, fit, battery life, comfort, and price. They appreciate the crystal clear sound, secure fit, long battery life, and comfortable design. However, some customers have mentioned that the volume could be louder and the touch controls can be difficult to use. Overall, these earbuds offer great value for the price and are a popular choice for those looking for a reliable and affordable pair of wireless earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 3,373 reviews
  • Rated 3 out of 5 stars

    Not For Sensitive Ears

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother loved these, but I didn't. I would not recommend these specific earphones for those with sensitive ears. The case as a charger is awkward

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Eat bud review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Plenty of play time for my walks or workouts. Bought a few “cheapies” before, but took them back. This set is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Piece of equipment.It has been working very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful to have

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the JLab fits perfect I would recommend to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear bud's

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There great. Never had any issues with them. My first pair I got from my mom, then i had lost one so my girlfriend brought me another pair.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    If you don’t have any

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They aren’t the greatest. I’m not a fan of them. I only use them when I leave my AirPods at home.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Dont waste your money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Headphones wont keep a charge one will die the other will next time. Volume is not great either. I bought them at best buy in Monroeville pa on 9/20/21 went to exchange them saying they are faulty and they told me I cant, and I have to contact Jlab. The reason I go to a brick and mortar store is so I do not have to deal with these issue.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email [email protected] or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 3 out of 5 stars

    Good for the value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have good quality sound but are uncomfortable to wear because I use prescription glasses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for such a nice, Wireless Headphone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family members have been enjoying JLab - JBuds Air Sport True Wireless In-Ear Headphones - Black that I bought with great price deal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Uncomfortable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was great but were returned them because of the locked angle of the ear buds. It made them uncomfortable.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we're sorry about your poor experience but appreciate you taking the time to right the review. This concern has been noted and will be considered for future iterations of the product if others seem to have similar feedback. -JLab Audio jlabaudio-conv

  • Rated 2 out of 5 stars

    Good if you want to use both ear pieces

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been on the hunt for a set of Bluetooth ear buds that are truly wireless. My right ear has some loss of hearing in it so I wanted to have the option of using the ear bud independently of each other, which you can do with these.... if you use the right one. I also wanted to have the option of charging one while using the other. Ultimately these didn’t do the trick for me, but that doesn’t mean they are a bad product. Just one I didn’t find as useful as I would have liked

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Missy, I am sorry that these didn't meet your expectations fully. We do have quite a few options that do have dual connect capability which allows you to use either ear bud independently from another. This feature will be found in out GO Air, JBuds Air Icon and our Epic Air ANC & Epic Air ANC sport. -JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Recommended %100 this brand

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the brand.. I have headphones for the kids for myself and bought this as a gift great sound with out having to put the volume way up just love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughter loves them

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter. She loves using these at work and while exercising either at the gym or on her walks. Considering buying some for myself.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not a fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good but even the smallest earbud covers are pretty uncomfortable to wear for very long

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Super girl

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound for a good price. Like to use on the treadmill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I swear a lot in exercise but this thing is so nice, it does not fall off my ear.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did my research on these before buying them and saw some good reviews so thought I’d try them out, instead of the $200 beats. You get what you pay for , they don’t produce good sound, or turn up loud enough. I had them up all the way and could still hear everything around me. I get better sound quality with the wired factory Apple headphones that come with a new phone. Will be returning.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They ok but dont fit as well or sound as good as the $160 version

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I had problems with pairing

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if it was the particular pair or if it is a common problem with the headphones but I had a very hard time pairing via bluetooth and keeping them paired.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing! Great battery life! Would buy again!

    I would recommend this to a friend
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