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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 3374 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers are impressed with the JBuds Air Sport True Wireless In-Ear Headphones for their sound quality, fit, battery life, comfort, and price. They appreciate the crystal clear sound, secure fit, long battery life, and comfortable design. However, some customers have mentioned that the volume could be louder and the touch controls can be difficult to use. Overall, these earbuds offer great value for the price and are a popular choice for those looking for a reliable and affordable pair of wireless earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 3,374 reviews
  • Rated 5 out of 5 stars

    perfect for my use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked right out of the package. perfect for my use, which is primarily use on my daily walk,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not noise cancelling

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earpods are great for working out at the gym, but I hear too much noise because they don't fit securely in your ear. Sound is okay.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good Headphones!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far great! I sweat a lot when I run, so I need something waterproof and durable......and inexpensive. The JBL and Beats that I have purchased in the past were not durable enough for me. If these last 4 months I'll be ecstatic!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    One of the ear pieces stopped working suddenly

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started a new job and bought these to use while on the job. They worked great and connection was always stable. They even connect to my phone very fast when you remove one of the ear pieces or even both sides. One of the issues was fitment. It was painful for long periods of time and it would never sit inside my ear canal properly so outside sound would leak in all the time. I can't even comment on how they sound properly as they never sat right in my ears. But then after 3 months of owning/using it, the left ear piece just suddenly died out of nowhere. I was listening to podcasts and then there was just no sound. I checked my phone to make sure everything was fine and it still showed the left ear piece was still connected. Tried the right ear piece and it was working properly. Just the left ear piece stopped working. I was looking into getting something better down the line soon anyways as these were very painful to wear but with the left ear piece dying, I was forced to get something next day.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Buds for sports

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Firm on the ear when doing sports. The control is good

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Excellent Value

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value on these headphones is phenomenal. The battery life with the included charging case is out of this world for the price point. The sound quality is surprising, and these are very comfortable to wear. You do not have to worry about them falling off at the gym or on a run, they are very snug on the ear. The bass and hi notes are super clear and blow everything in this price range out of the water. My only complaints are they do not go deeply into my ear to block out any outside noise, and the built in charging cable could be a pain point if it ever broke. If the case had a USB-C port this would be a 5 star unit!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They are just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have given them 4 stars, but the headphones don't tell you how's calling. You have to look at your caller I.D.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless headphones work excellent and are very easy to use. I would recommend them to anyone looking to buy headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for people who want the convenience of wireless headphones but don’t care about super high audio quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Item !! Son Loves It Makes It So Nice Doing His Homework

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this pair a few times and keep having the same issue. The earbuds dont charge well. We have gone through 3 cases and have had the same issues with each return. One earbud charges while the other doesnt. I've checked and made sure the charging ports are clean and the case is fully charged. When they are sitting in the case its very inconsistent if it will charge or not. Paying almost $100 is not worth it for these kinds of issues. I cant recommend them.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 5 out of 5 stars

    Best impulse buy yet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some of the best headphones I've had yet! Comfortable and stay in place even at the gym or biking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought these for my daily walks. Love them, I use them for any zoom meetings I have. They work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my daughter, she loves them! Great price for quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not that impressed with these JBuds. I have returned one pair and have a feeling I will be returning the second pair.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were a gift for my daughter and she loves them. Completely satisfied! Uses them when exercising and also while relaxing.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 1 out of 5 stars

    Not worth the time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While they were a good fit. This product is extremely difficult to charge. As soon as I arrived home I put it to charge for the day after having removed all the protective plastics. I go to use these the next day and both ear pieces say battery low and die out on me. Would not recommend

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 2 out of 5 stars

    Not good for bike riding

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read reviews in these earbuds before ordering. Most reviews were good. However my experience was not so good. The part that goes behind your ears pulls the in-ear portion out enough to affect sound quality. The second thing I didn’t like was that the sound of the wind was amplified through the earbuds making riding very unenjoyable. I would not recommend these for bike riding. I returned them.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about these two troubles you were experiencing. We wish we could've assisted you while you still owned them. In the future please know our customer support team is always available to help on issues regarding our products. -JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    Just okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good wireless ear buds for the money. Not the greatest sound and you can hear a lot of background noise and echoing while listening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a Christmas gift for my sister. She loves them and has zero complaints.

    I would recommend this to a friend