Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 3373 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers are impressed with the JBuds Air Sport True Wireless In-Ear Headphones for their sound quality, fit, battery life, comfort, and price. They appreciate the crystal clear sound, secure fit, long battery life, and comfortable design. However, some customers have mentioned that the volume could be louder and the touch controls can be difficult to use. Overall, these earbuds offer great value for the price and are a popular choice for those looking for a reliable and affordable pair of wireless earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 3,373 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My wife loves them

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife who had lost hers, they were bought to just be temporary and then used for spares just in case of a mishap but she love these and I’m glad she found something she say feels and sounds better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can't hear what I hear

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good earphones great for listening and privacy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Snug fit. Great sound.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's nice about these are that they can't fall out of my ears because of the hook design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product would recommend this item to everyone Best Buy is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goodfit

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for running and working out or at work. Not the loudest but it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Head Phone

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great for outdoors walking at day time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a great price I would strongly recommend! Thank you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay in place!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great and do a good job of staying in my ears when they get sweaty.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Don't Waste Your Money or Time

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this product almost impossible to use. I never got the ear buds to fully function correctly, and I was never able to get their volume loud enough. I finally gave up and returned them.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey MikeTheRetiredActuary, So sorry to hear of the defective set that you received. If you get another set or model, keep in mind that we cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty if need be. We want to help you #FINDYOURGO JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    JlabJbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I very satisfied with this Jlabs Jbuds ear buds!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ear phones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Our marriage will last another year or so. Trying to be a 73-year-old geek. John

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a little picky but i just expected something different. I would totally recommend them tho.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ear buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be nice to have a volume button other than that very nice

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    so so

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these heads are suitable for individuals with smaller ears as they do not fit on larger ears

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Very nice.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family member loves these. They are very nice to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mother in law for christmas, she loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    seems ok

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to replace old ear buds. What a true wireless without spending a ton. So far so good

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    TRASH

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to return 2 pair of these for constantly disconnecting. The reset method requires the bulky case, which I'm not carrying with me while I'm out exercising. They're nothing but a pain. Going with a different brand from now on. Avoid.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email [email protected] or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live them. They are sweat proof and the quality is pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sound plus they don’t fall out!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just getting to really use them More often in the fall I will use them more in walks and at deer camp

    I would recommend this to a friend
Sponsored