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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 3373 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers are impressed with the JBuds Air Sport True Wireless In-Ear Headphones for their sound quality, fit, battery life, comfort, and price. They appreciate the crystal clear sound, secure fit, long battery life, and comfortable design. However, some customers have mentioned that the volume could be louder and the touch controls can be difficult to use. Overall, these earbuds offer great value for the price and are a popular choice for those looking for a reliable and affordable pair of wireless earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 3,373 reviews
  • Rated 5 out of 5 stars

    Compact and reliable. Great charge life.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and convenient headphones. Use them during workouts and even forget they are on my ears!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and as described.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The order came in within the advertised time frame and was exactly what I ordered.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Jlab

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am on my second pair returned the first because battery life on the earbuds was only three in a half hrs when it should be at least six outside the charger. My second go around is even worse. I will be returning to try a third unit hope it will be better. Also the sound on the second go around it too low.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, please reach out to our customer service if this continues. This should not happen and would be more than happy to make things right. -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really satisfied with these ear buds! A really good purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jlabs are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, they pair well with my phone, laptop and treadmill

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Uncomfortable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought these would be good, not fall out. Well they dont fall off, but they hurt my ears.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Loved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife absolutely loves these earbuds. She uses them on the daily.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but changing does not last long when using for music

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Air buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound not as good as hoped. Kind of tinny lacks bass but the price was good

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Loved when they worked

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved them. One ear stopped working after barely using.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    JBuds are great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome but do tend to hurt my ears the hook I mean -should be a little less bulky

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wireless Headpones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the J-Lab Audio wireless headphones for my wife and she loves them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fits well in the ear.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The back rubbed behind my ear. Ear became tender Had to shift Bluetooth too much.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ear Bud Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set-up. Work perfectly. Use the to listen to audio books and music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, is working perfectly, my husband is very happy with his purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Dead in 6months

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money. After 6months these are shot. Seriously Dollar store quality. Bulky case. Buy these for a 6 y/o. Spend a little more and don't waste your time. Left bud is completely inaudible now. Initially these did the job.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email [email protected] or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    Bad headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones about a month ago. The first pair went out while I was out running after about 3 hours of use. One of the headphones wouldn’t turn on or charge while in the case. I exchanged that pair for the same model, hoping it was just a bad pair. The exact same thing happened to my second pair after about 2 weeks of use. These clearly are NOT sweat resistant headphones. I do not suggest using them if you’re going to be working out. Even when these headphones were working for me, they didn’t sound great and they were a bit bulky around my ears. I suggest spending a bit more money for higher quality product.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email [email protected] or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    Music

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ear buds for driving or running and dont wa t the wires

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JLab ear buds are great for talking on the phone.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Volume to low for my use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for bike riding, working out, and working? If there is very little surrounding noise, you can hear the headphone. Volume is just to low for most things I do. I tried to take them back, but the 14 day policy(stinks!) got me by a day.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about the issues you are having and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio jlabaudio-conv

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