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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 3374 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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77%would recommend to a friend

Customers are saying

Customers are impressed with the JBuds Air Sport True Wireless In-Ear Headphones for their sound quality, fit, battery life, comfort, and price. They appreciate the crystal clear sound, secure fit, long battery life, and comfortable design. However, some customers have mentioned that the volume could be louder and the touch controls can be difficult to use. Overall, these earbuds offer great value for the price and are a popular choice for those looking for a reliable and affordable pair of wireless earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 3,374 reviews
  • Rated 1 out of 5 stars

    Bad headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones about a month ago. The first pair went out while I was out running after about 3 hours of use. One of the headphones wouldn’t turn on or charge while in the case. I exchanged that pair for the same model, hoping it was just a bad pair. The exact same thing happened to my second pair after about 2 weeks of use. These clearly are NOT sweat resistant headphones. I do not suggest using them if you’re going to be working out. Even when these headphones were working for me, they didn’t sound great and they were a bit bulky around my ears. I suggest spending a bit more money for higher quality product.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    Good ear buds

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality but must be sure that they are in the ear plenty tight.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    too much for a cheap product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not keep them, hurt my ears,.. and did not sound better then my mpow...

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    J BUDS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Works as advertised. Good value for price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My ear plugs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give the lady a 10 she was real helpful she went extra mile to help me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JLab ear buds are great for talking on the phone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Works well while it lasts (for a month)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t have it for very long before the left earbud stopped working. I was dumb and Didn’t buy the warranty so now I have a half-working earbud set. I think I'll buy a different brand next time.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration. jlabaudio-conv

  • Rated 3 out of 5 stars

    Couldn't get left one to work.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never could get the left one to work. Very hard to put on. Returned them.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about the problems you've experienced with your earbuds. This is very unusual and we wish we could've assisted you while you still owned them. In the future please know our customer support team is always available to help with issues regarding our products. -JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very intuitive to operate. Volume controls are clumsy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just too large for smaller ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBuds worked ice , but unfortunately did not fit my wife's ears/lobes .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased, so far they seem to be as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent ear buds for working out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds work great. I bought them for the gym but now use them everywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are Great headphones. Perfect for working out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as description explains, no problems, and easy to understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I kove my jlab earbuds!! Best wireless headphones out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with ear buds they work better than advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the hooks on the end that keep it around your ears when you are moving around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my daughter is really enjoying her gift, easy to use, very clear she said

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed/returned

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned the item because it had the wierdest echo. It was not easy to use and change settings Throughout . I’m good with electronics and it gave me a headache. The sound was not great. Id rather spend 200$ on good earphones.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok if you stay close yo.your phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are ok. I bought to use at gym. When I got more than 20 ft, they lost signal

    No, I would not recommend this to a friend