Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 3373 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers are impressed with the JBuds Air Sport True Wireless In-Ear Headphones for their sound quality, fit, battery life, comfort, and price. They appreciate the crystal clear sound, secure fit, long battery life, and comfortable design. However, some customers have mentioned that the volume could be louder and the touch controls can be difficult to use. Overall, these earbuds offer great value for the price and are a popular choice for those looking for a reliable and affordable pair of wireless earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 3,373 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great earbuds.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these earbuds because I I was constantly losing the airbud type from my ears. I love these. They never fall off. They work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great no issue, and the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes I did..........................................

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meh, can't mold around your ear for small ears

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return bc you are unable to adjust the ear wrap and you are stuck for those like me w/ small ears. Didn't want to assume it will get better and magically stay put so I just returned.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 1 out of 5 stars

    Not as described

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not s great deal Very tinny sound. No bass Return window for this Xmas gift only 15 days Customer Service lacking

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're about this. Please contact our support team at [email protected], and we'd be happy to help you get a replacement. jlabaudio-conv

  • Rated 2 out of 5 stars

    bluetooth

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not charging well, u can plug it, and will take for ever. the old one i had was better.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    I would not recommend these

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds stutter. ... Trouble shooting on the computer don't help. Sometimes they work. Sometimes it comes in just one year and other times they don't. The covers to them are inconvenient

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We are sorry about this issue and would love to make it right. Please reach out to our customer support team so they can assist you in finding a solution to your problem. -JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    wireless ear buds are great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect solution for a wire pile up: go wireless!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ..

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for outdoor use, working, exercise, sports!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not charging

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds were great when working. In less than two months from the date of purchase, they stopped charging. I am not sure whether the charging case or the buds themselves were faulty. Regardless, they are useless now.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We are very sorry about this issue you are experiencing. This is very uncommon but we'd love to make it right. Please reach out to our support team by email or phone at your earliest convenience and we'll help you out. -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    Good wireless

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been enjoying at work and exercise work excellent.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Stopped working 2nd use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great first time I used at home and then when I went to the gym kept losing connection and a rustling sound continued through the buds. Very disappointed as the JLabs came highly recommended

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey jeff,
      So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you back up and running under warranty.

      Kind Regards

      #TeamJLab Customer Support jlabaudio-conv

  • Rated 2 out of 5 stars

    Bad quality!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JBuds are good for working out but for talking the quality is bad. I guess there is no noise cancelation and it picks up the slightest sound in the background. I have had many people complain on the other end that the noise it picks up is unbearable.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey CjMack,
      We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a new unit under warranty.
      We want to help you
      #FINDYOURGO jlabaudio-conv

  • Rated 2 out of 5 stars

    Challenging pair to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On of the more challenging earphones to use. There’s are only two buttons, with one on each side. There is no rewind function either.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for your feedback. We'll be sure to take note of this. jlabaudio-conv

  • Rated 3 out of 5 stars

    nice for working out but lacks in volume

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good for working out. less wires and so forth.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible earbuds

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these earbuds for working out and bike riding. Worked fine for about 4 days then the left earbud cut out. Followed the manual reset process with no success. Jbuds customer service couldn't help and suggested I return them. Took them back and made the mistake of swapping them for another pair. They worked once then same problem. I've tried everything to reset them, but there must be some kind of programmable issue. In any event, I'll be taking these back and going with another brand. Never buying Jbuds again

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are extremely sorry about your poor experience. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set if for any manufacturer issues. Please contact our customer support team for help. -JLab Audio jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Love the sound! I even washed the case with the ear buds inside and they still work perfectly

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    $5 headphones disguised as $80 headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went out in a month of use. Left one won’t turn on and right one won’t connect to Bluetooth. Absolute garbage of a product.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're so sorry to hear that you're experiencing this issue, but we're here to help. For assistance, please email [email protected] or call 405-445-7219. jlabaudio-conv

  • Cons mentioned:
    Pairing

    Rated 1 out of 5 stars

    Left Ear Bud Will Not Pair

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot get left ear bud to pair. Not able to return at this point. Total waste of $70.00. Had special instructions in case left side wouldn't pair, which means there has been an issue.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Hard pass on these. Static / Connection issues.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor base sounds and the connection had intermittent static even when phone was in close range. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the time to buy.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very uncomfortable wrapped around my ear. Can barely hear anything from them. Just not worth it.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

Sponsored