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Customer reviews

Rating 4 out of 5 stars with 3373 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

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    Rating 4.1 out of 5 stars

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77%would recommend to a friend

Customers are saying

Customers are impressed with the JBuds Air Sport True Wireless In-Ear Headphones for their sound quality, fit, battery life, comfort, and price. They appreciate the crystal clear sound, secure fit, long battery life, and comfortable design. However, some customers have mentioned that the volume could be louder and the touch controls can be difficult to use. Overall, these earbuds offer great value for the price and are a popular choice for those looking for a reliable and affordable pair of wireless earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,373 of 3,373 reviews
  • Rated 1 out of 5 stars

    Just Google JLab left ear

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just google Left JLab not working and watch your computer or phone chug on trying to pull up how many people have defective left ear headphones. Ridiculous how these are even being sold.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont waste your money.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a piece of junk. Literal broke with in 2 weeks. Returned to the store. They are suppose to be for sweat proof. NOT and on top of all of that they are stiff and uncomfortable.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration. jlabaudio-conv

  • Rated 1 out of 5 stars

    Works for a month or two.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for a little over a month. Had a few issues where the right earbud wasn't charging but always got it to reset and charge. Now completely dead and not charging.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email [email protected] or call 405-445-7219. jlabaudio-conv

  • Rated 3 out of 5 stars

    Air buda

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work with my phone only. I didn't know that my iPad would not accept them which is sad because I purchased them to use in my airplane flight coming up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is terrible, and had to take them out after 15 minutes due to the pain they caused in and around my ears. Just save your time and don't buy them.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Gregg,
      We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a unit that fits you more comfortably.
      We want to help you
      #FINDYOURGO jlabaudio-conv

  • Rated 1 out of 5 stars

    These are horrible.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not purchase. Purchased in Nov this year and they no longer charge. Called the customer service number and you have to spend your money to mail them in.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wore these to the gym and as soon as my ears got sweaty, they quit working. It says they are sweat proof which is bull! Do not buy these if you work out!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Badddddddddddddddddddddddddddddddddddddddddddddddd

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 1 out of 5 stars

    Junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money. Never operated properly, left bud died at 30 days. Returned.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email [email protected] or call 405-445-7219. jlabaudio-conv

  • Rated 1 out of 5 stars

    Junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One ear worked the other ear did nothing, a complete waste of time and money

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to [email protected] or chat via our website to take advantage. We look forward to speaking with you!

      #TeamJLAB jlabaudio-conv

  • Rated 1 out of 5 stars

    Never Purchased.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never purchased these but BestBuy thinks that I did.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    choose a different brand.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    complete garbage. My boyfriend bought these (from best buy) for me for Christmas. I followed all the directions, took the stickers off the sensors, charged them overnight. They NEVER charged past 10%. I even did the "factory reset". Same crap. Plus that ridiculous built in 2" charger is complete trash. Where can you even plug it into! That's the dumbest charger I've ever seen! About to take these back and NOT get the same brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They don’t announce caller I don’t I do not know w

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t announce caller I don’t I do not know who’s calling I have to pull my phone out of my pocket to see who’s calling and if I should answer or not to me that’s not good

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at [email protected]. jlabaudio-conv

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