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Customer reviews

Rating 4.2 out of 5 stars with 10262 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 10,260 reviews
  • Rated 4 out of 5 stars

    Good earbuds for conscientious consumer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these wireless earbuds as I had a cheaper pair of bluetooth wired-buds, but the wire kept irritating my kneck. Since I use an iPhone as my principle device I looked at the AirPods, but those are really expensive and I couldn't easily afford them. These came in within the price point which I was willing to spend for such a device. I am not a sound nut and just need something that I can listen to music and podcasts on while on the go. These are comfortable, easy to pair, easy to sync, and work as I desire them. I have no complaints about this product having used them quite a bit over the last month.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Nice sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product love the sound eq options and ease to fit

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    They sound good, but are big!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So- they sound good and they work well. The case itself can be charged up and will maintain that charge and charge the headphones up until the case is out. It will stop charging until needing to charge the headphones again. The only issue I have with these headphones and they are pretty big in size and are uncomfortable for my ears for long periods of time and can fall out. This could just have to do with my ears though so I don't want to knock them too much as aside from that they are great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Just want I wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good. Easy to pair. For the price can’t beat it

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    These are “OKAY”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones if you use them for sports or whatever but when it comes to talking on the phone these are not the ones. For me at least, because you only can talk and hear out of you right ear bud! The left one doesn’t work at all if you’re on the phone!! If you’re issuing them for anything else than these are pretty good !! I just don’t like the right side only feature. Wouldn’t of bought them if they stated that on the pkg! Also the connecting could be pretty weird at first until you get used to it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I really love these!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds have good sound quality and I love the charging case.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome ear buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these ear buds I like the sound and fit!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good product, just not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well and battery lasts a long time. However, I find, even with the ear size adjusters, they don't fit well for my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not too shabby

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift for my brother. He said the quality is amazing and even better than his apple headphones. Definitely a surprise with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good products and easy to use work perfect and Loud

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price its wonderfull product great sound and easy use

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long lasting battery life, great fit, and quality sound

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    I don't like these.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had $25 in Best Buy credit that was expiring, so I decided to pick these up. Not a fan. The charging case is pretty bulky so it's not all that comfortable to carry around in a pocket even when it's the only thing in your pocket. The case includes its own charging USB-A cable... which means you can only charge it by plugging it into a USB port. It would have been better to have a USB-C port so that we could use existing chargers. The controls are intuitive at all. They seem to disconnect sporadically because sound will occasionally cut out in one or both ears. The earbuds are bulky and easily the most uncomfortable that I ever used. It's not something I'd want to wear long-term or while being active. Battery life is meh. You'll need to charge multiple times if you want to listen all day. I bought these because they were cheap, and I wanted to see if I'd like "true wireless earbuds." I don't. I don't really see the benefit compared to neckband BT earbuds that have much better battery life. These are very easy to lose if you aren't careful. If you need to take one out to listen to someone, you're just holding it in hand rather than it being attached to something. Not a fan at all.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey TheMarcus,
      So sorry to hear of your disappointment with the JBuds Air. We try our absolute best to put out products that will please one and all. We are sorry to hear that we fell short of your expectations. We may have a few other headphones that would fit your individual lifestyle better. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with a few options.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisps sound quality good small and convenient battery life long

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are snug and they have a great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use, good price , great sound and very good for me!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great price for great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first pair of ear buds and I thought they fit and sounded great.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great quality sound and comfot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sits well in my ears and mic works great. Love the sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Very nice. I love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit and sound awesome. I love them. Use them every day

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Fits great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Load clear music. Fits in ears good. I love these earphones

    I would recommend this to a friend