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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.2 out of 5 stars with 10263 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 10,261 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound at reasonable price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JBuds Air True wireless earbuds are quite comfortable. They come with an extra rubber piece so you can get the perfect fit. Sound is excellent and I love the compact case for them. I would definitely recommend as they are very reasonably priced too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Doesn't work well with Zoom for school.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These unfortunately do not work very well in the microphone area. They also seem to have disagreements with the Zoom platform. I bought these for school to use over the zoom platform for class. I have tried on multiple pc's and have yet to get the audio or mic to work with Zoom. The instructions on their website didn't fix the problem either. They sound great. They kinda twist into your ear so after a few hours can cause some pain from the pressure, but they lock into my ear better than any earbuds i have owed before. If you want to just use one of the earbuds and put the other in the case to not lose it or just becuase. You can only use the right earbud, if you have the left one in and put the right side in the case. you will lose the connection. They pair to themselves, then pair to a device. I have also had issues when switching between remembered connections, I have to forget the device and re-pair to the device you want to use it on. Like when switching from my phone to my PC. If i want it to work I have to delete the pairing from the bluetooth menu on my phone before they will pair to my PC and vice versa.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with.  If you reach out to the support team via our website--or email [email protected] or phone (405)445-7219 m-thur pst fri 8-3 pst.  They would be more than happy to speak with you and troubleshoot your issue.
      -JLab Audio jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    SO much better than plug in headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a Christmas gift for hubbie. I wasn't sure if he would use them because he HATES having to learn new technology, but our teenager taught him how to use them and he LOVES them! They have great sound quality and he likes the convenient little carry/charging case. Again, really good price!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great sound, but they don’t block out the wind and they are heavy. They kind of remind me of a character on a show I watch called a cyber man.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ok I guess

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good, but I have been traveling in airplanes since I bought these and they fall out of my ears ALL THE TIME. They also are quite uncomfortable to lay on, which is what I use them for most of the time. The instructions for use are complicated and I often have to refer back to them to "fix" something that's not working.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Basic , but good.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Battery Power is reasonable. There may be better but great if you are in need and don't have a lot of money to spent.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They seem very well built. Not hard to pair. Doesn't fall of with vigorous head shaking, and is very comfortable. Great pricing as well! ($50). These are sleek and I will be testing out the 14 hour play time soon! I was surprised that it was sweat resistant and has Google Assistant. Love it! Got one for my uncle as well!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are of a quality that belies their low cost. Battery life isn't amazing, but is acceptable. Sound quality isn't going to blow you away, but don't sound cheap and tinny like other low cost headphones. They fit comfortably, stay in place. Would not hesitate to recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    Didn't work properly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First couple times i used them there was no issue. The sound quality was nothing to brag about but I was amazed that for the first time ,after trying dozens of different earbuds, i had finally found a pair that was snug even when i was extremely active and at the same time very comfortable. (Apart from the fact that in order to turn the volume up or down you had to push the button so hard it was painful and if you take it out to adjust its hard to tell the difference when going through different equalizer presets. The third time i used them , i went for a bike ride and even thought they had been charging in the case for days prior it started beeping and letting me know the battery was low maybe 30 minutes into the ride. I started experiencing static and crackling sounds while listening to my favorite tunes and decided to return them. I think i just had a defective pair. Otherwise... for the price point, had they done the job they were supposed to , it would be 4 stars from me.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Jack,
      So sorry to hear of your experience with your jbuds air headphones. Definitely sounds like you received a defective unit, our sincere apologies. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you up and running with a new unit.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    reasonable price & craftmanship

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    connects waiting to all my bluetooth devices w/ease. sound/talk quality is more than adequate. for the price, why spend more?

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product for the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and have used them out in my yard with my phone in the house. Good range! Air Pods do not stay in my ears so I like the design. Just wish there was yet a smaller piece than the smallest one as it is still a little large and give some discomfort. Overall, very satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Jlab Delivers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theses were a gift for someone else but am told they are awesome. I originally ordered another brand but got an email about these, which were a few dollars more and had more battery life and a charging case. So went back and exchanged them in about 5mins. Thank you Best Buy for the easy process.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    bought for the wife

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife has a smaller head and most over the ear headphones didn't work. sound is comparable to the apple ear buds without paying for the label.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Budget Wireless Option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These connect easily, charge relatively fast and work as advertised. I am not an audiophile, so as long as the sound is decent and not distorted, I'm good. Though rare, every once in a while I briefly lose bluetooth connectivity. It's usually backup before I notice it went down. Overall, I'm happy with the purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Good for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. The connection goes in and out at times when I’m a little too far but other than that, great product.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    excelent for half the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got them for 25 dlls. which is a fair price for the product. I end up changing them for the ANC because this one does not have noise-canceling which I am more interested in. However, for the amount of time I had them, worked well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even when sometimes sound is breaking, quality and design is something greater, extremely cheap compare with competitors, only issue battery

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good if you're on a budget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume isn't that bad, everything work normally the only downside is that the volume resets after you charge it or turn it off.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that they’re not heavy I forget that they’re on some times good sound quality too I only wish the battery life was more than 3 hours

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Quality for a Low Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are a great quality overall considering the price. The bulkiness of them may seem on the larger size but in person and in your ear they're not bad at all. I have 0 complaints so far, they hold a decent charge and then can recharge in the case on top of that. Would definitely recommend for the price.

    I would recommend this to a friend