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Customer reviews

Rating 4.2 out of 5 stars with 10262 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 209 Showing 4,161-4,180 of 10,260 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset stays charge all day .very handy to carry around

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Teens Love These!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave these JBuds as gifts to 3 grandchildren, all boys and all teenagers. They love them! They think they were the very expensive kind, and love everything about them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    JLab Audio Air True Wireless Earbud

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was good but very hard to put in ear canals. Pushing in hurt (my ears, anyway) and easily popped out on walking or any activity. I returned and got the sport model which has the ear wrap around feature. Much better!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound Qualiry for Music. Not very good mic.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for listening to music. Good sound quality. Calling qualities could be better, as it picks up too much background noise (i.e., you have to be in a quiet place, if not, the other party will have difficulty hearing you).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy for the price you pay. Sound is pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Birthday gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless, in the ear JBuds were a gift to my 14 year old grand-daughter. She also got a pair of IPods, but she says she like these, so that's all I can go by.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never going back to wired headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im on the treadmill every day, running and never going back to wired headphones again! Bass is awesome. Noise canceling is at its best for $50. Definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great workout earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for the gym because my Beats & my AirPods both fall out of my ears while working out. These have worked great and have good sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Ok

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well for about 4 months then the right speaker started to cut in and out . Also sometimes I'd have to thump it to get it to start working right. The push button is wearing out also on it so hanging up calls is becoming an issue. It does block out other surrounding sounds well but at times for me it block too much so it was like wearing earplugs. I mainly used the right side and kept the box close by so they would stay paired. I would use for calls and occasionally listen to music. It's not completely terrible but I do believe the button should have held up a lot longer than a few months. I'm going to return them since I have a protection plan and hopefully get my money back.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey kan87,
      So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you a new unit.

      Kind Regards

      #TeamJLab Customer Support jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good true wireless earbuds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my daughter to go with her new iPhone. They connected easily and they sound great! For the price, they are very worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent value!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great! I don't know why the price is so low, but I'm glad they are! They sound better than another pair I purchased for $130!! Excellent!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves them for the price and quality. Battery last really long so I expect she'll be enjoying them for awhile.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just picked them up from Best Buy yesterday and so far I am very pleased. Very comfortable in the ear and volume is good with no complaints about calls either. I will submit an update when I'm able to focus on the timing for the pair and one each, but as for now, I am very happy with the size and operation of them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 2 out of 5 stars

    Less than expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor sound quality when listening to music or talking. Person on the other end says the sound is muffled or far away. I did like the design and battery life but my $5 bluetooth buds sound better than these.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey leelee,
      We are very sorry to hear of your experience with your jbuds air headphones. Definitely sounds like you received a defective unit, our sincere apologies. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you up and running with a new unit.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    PCA

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Easy to use and easy to carry. Has its on charger port just insert into a port and start charging. very light

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great ear buds.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were purchased for my husband. He has been using them every day to listen to the news and his Bible reading every day. He has told me they work great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pleased to use to Jlab Audio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Item in terms of sound quality and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Real nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money, these are great! Very clear when listening to music and when I’m on a phone call

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for the love! Please feel free to reach out to our customer support if you ever need anything at support@jlab.com or give us a call 1-405-445-7219 8am-4:30pm PST = )

      - Lourdes #TeamJLAB jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good earbuds a

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these earbuds are perfect, and at a slightly lesser price tag than the named earbuds. they are extremely comparable in usage, and quality!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those earbuds are really great! I love them so does my son, who took them away from me and uses it everyday. Great sound!

    I would recommend this to a friend