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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 10262 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 228 Showing 4,541-4,560 of 10,260 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buds easy 2 use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are great I work in a very loud environment. But when I put on my buds I only here what I'm listening to at the moment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Hurt my ears, had to return.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to receive these at a reasonable price for wireless earbuds. The sound was good, but not comfortable for my ears. They were bigger than I expected as well. I ended up returning.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about the problems you've experienced with your earbuds. We wish we could've assisted you while you still owned them. In the future please know our customer support team is always available to help with issues regarding our products. Perhaps our GO Air earbuds would better suit you as they are 20% than our JBuds Air model. -JLab Audio jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ok when it worked

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this pair of headphones to try because the price wasn't out there. Had a lemon on first go and ended up just passing thease over due to how they fit in my wife's ears. She like the sound though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good quality!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them as a gift! Definitely worth it. Got them on sale so it was a good investment. They last a decent amount of time on!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were great for travel!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to use while traveling, especially during layovers and while in the air. They did exactly what I wanted!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds for the price. They come with different size interchangeable rubber earpieces to help with fitting.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for my son

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He loves them! Don’t cost an arm and a leg so don’t worry too much about him abusing them. Sound is great, nice functionality!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great little ear buds

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful quality and great price. the only problem is that they do pop out of my ears sometimes.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume when talking to someone on the phone is very low. The music or media volume is good but not the best. In my opinion if you're going to be using these for music only then it's a good buy, but not if otherwise.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds for a reasonable price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are great. They fit well and are compact enough to carry on your purse. Excellent sound at a decent price point.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds for a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds function great and sound great. I just wished they were a bit smaller so it wouldn't feel so bulky in my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality earbud for an affordable price and the sales staff were outstanding

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really comfortable and stay put, I subtracted a star because I had to ask the company to ship me other sizes of eartips that were supposed to be in the box. The control buttons are a little hard to push without driving the tip into your brain.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my niece and she loved it! It is a great alternative for the EarPods since these are less expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My buds !

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent,very clear without distraction. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these ear buds. They have great sound but difficult to keep in my ear for an extended period of time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound great price!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my husband for Christmas and he loves them!!! Awesome sound for the low price and super comfortable to wear!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great gift idea for music lovers

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for a gift to my Husband. He wears them everyday, and is pleased with the fit and sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery is weird

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit pretty well, and sound good, but the battery/charging experience can be frustrating. I feel like I only get half the play time it promotes. When charging, they want to turn back on instead of charging, or they dont sit in their pods correctly and fail to charge.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Just alright.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery last awhile, but there pretty quiet. Imagine normal headphones. These probaly get up to like the 70 percent max of normal earpods. If you workout with them, they tend to fall out during deadlifts.

    No, I would not recommend this to a friend