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Customer reviews

Rating 4.2 out of 5 stars with 8814 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 311 Showing 6,201-6,220 of 8,813 reviews
  • Rated 3 out of 5 stars

    Ok...for the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are just average. The range is better than I expected. Sometimes but not much my friends say they have trouble hearing me or I sound muzzled. Overall I do like them and ended up keeping them. What I dont like about them is, I cant just turn them off. I guess I'm asking too much for a $49 pair of wireless earbuds.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Volume not working in one bud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume was not loud and one ear bud did not work.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ok for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok for the price. Would like it better if both earbuds were independent for use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There not bad, like at all. The fact that you can change the studio volume is pretty dope. Had these for a minute and I'm not disappointed, but if your a person who loses stuff easily then don't get it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality , but too bulky in the ears...!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay quality but falls out of ear on occasion. Have to be snug.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everything is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason I gave 4 stars instead of 5 : I need both earbuds to turn on or off

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gift for the music lover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gift for anyone who likes listening to music all day while working.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great. The person I bought them for has been using them non stop.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Sound was great while it lasted

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was great, but the product only lasted two months before the left earpiece's button fell out. I hadn't taken it outside my home or anything, and it enjoyed a relatively calm environment inside. Support team threw out my case as well.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey alex,
      We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you back up and running with a replacement.
      We want to help you
      #FINDYOURGO jlabaudio-conv

  • Rated 4 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These connect via Bluetooth technology and work with my phone as advertised

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Keeps Disconnecting...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is OK, but the earbuds rarely stay connected for more than 5 minutes before it disconnects. The earbuds are well priced compared to their competitors, but due to the issues with disconnecting I wouldn't recommend this product.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey sandman41,
      So sorry to hear of the issues with the buds, our sincerest of apologies for the troubles. We do cover all of our bluetooth products with a 2 year warranty. When you get a sec, please reach out to us either via phone Customer Support VIP Help Line: 1-405-445-7219 or email us at [email protected] So that we may get you into a new unit under warranty.
      If you have any questions or concerns, please do not hesitate to reach out. We want to help you #FINDYOURGO. jlabaudio-conv

  • Rated 4 out of 5 stars

    Nice Price...

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After returning to the local best buy this was a great gift for my lady

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work really well and i was surprised by the sound quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing that i dint like is that you cant use them individually

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery powered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a field technician always on the go and I'm simply love listening music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So my husband been looking for some airbuds for awhile now but there to expensive so we were in the store the price was reasonable so I bought it for the both of us they work great we love them even at the gym...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how small they are the I enjoy the price . They are easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was I thought a good one due to it being JBL

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    could have better sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a bit to bulky but great for the price. glad there are products like this

    I would recommend this to a friend