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Customer reviews

Rating 4.2 out of 5 stars with 8814 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 314 Showing 6,261-6,280 of 8,813 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these as a less expensive alternative and I could not be happier. I am typically a Bose girl and I own the QC20 but wanted a wireless option. These were perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these at work and they are great. Comfortable and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for their price...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first there was some lag time when listening but now works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had never used a truly wireless earbuds before purchasing these pair and I have been truly impressed with them. The only snag I've encountered is the rubber part comes apart fairly easily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great gift for the kids and easy access for the whole family

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece.....forcing me to write. Janet! Never doing this again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Eat Buds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to pair with my new LG TV. I can watch TV without disturbing others. They are easy to charge and pair. Very satisfied with the performance of these ear buds. M

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these earbuds for my daughter and she loved them. Therefore, my other daughter loved the quality of the earbuds and I decided to get one for her too. I really recommend them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is nice , sound quality is ok.. Light weight..fit perfectly...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my two sons and they love it. They use it a lot.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    OK ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They seem well made and hold a charge. However, they’re difficult to position in your ear and unless you go with a tight fitting cushion, there’s no bass and no volume. The tight fitting cushions make your ears hurt! I would not recommend these.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey KK33,
      So sorry to hear of the fitment and comfort issues that you are running into. The sound quality issues that you are describing, are directly related to an ill fit. We would like to provide you with a few solutions. When you get a moment, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    Don’t drop them or wear them in the rain

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good but don’t wear them in rain. After I dropped them twice i can’t put my phone in my pocket with my earbuds in my ear without it going in and out. Also when you are talking on the phone whoever you are talking to can barely hear you.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK product, good value

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these on a black Friday sale for the kids, 11 and 13. They like them. One pair stopped working after about 6 months but the company replaced them under warranty without any issues. I did have to pay to ship them to the manufacturer, but still very happy with the company.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT SOUND

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They seem great but my daughter is having trouble keeping them in.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reco

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product.......... .............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JLabs True Air Black

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for my needs. Exchanged the Sport True Air for these all black model. Still good over a year later, as of this review (December 3, 2021).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s not so bad at all!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this to my wife and she loves it and thought that it’s expensive...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value for money

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money I spent on it. I liked the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I purchased 5 as stocking stuffers.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone has enjoyed the ear buds so far. Got a good deal on them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not apple air pods

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say this product is best used for purchasing when money is s tight . But if you have an Apple product it’s best to purchase apple air pods

    I would recommend this to a friend