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Customer reviews

Rating 4.2 out of 5 stars with 8814 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 326 Showing 6,501-6,520 of 8,813 reviews
  • Rated 3 out of 5 stars

    Play, pause & volume

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adjusting volume, pausing & playing on the earbuds isn't has simple as they say it is. Doing the accurate number of clicks doesn't seem to properly work for mine

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sounds horrible

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sastisfied with the sound quality at all. I tried to return to bestbuy since it was after the 30 days bestbuy refused to. I am working with the Manufacturer to see if I can get the credit or a replacement for this one

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    There okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit bulky..and not that load.. But still good...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product worked well initially but overtime i could see battery was draining faster and clarity in mic was reduced. But good value for the price. Would suggest JLab to improve quality further on their product lines,

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Buds for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy connectibility, great price, comfortable fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great used to work out. They are adorable and sweat-resistant to a certain level which doesn't affect any of my day-to-day use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the value. Volume was well adjusted. Had a hard time fitting in ear however and would fall out during rigorous movement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My mom loves it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She needed a new Bluetooth headset and I got her this. She likes she can use just one ear piece to make calls as she is a hospice nurse and on the road.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as loud as I wanted! Work great and very comfy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item as a birthday gift for a friend. Helped set it up and was impressed with the features and quality. Planning on buying a pair for myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality for the price and decent case durability. Keep up the good work, JLab. Next step is: offer more colors and skin types

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wouldn't recommend- disconnection issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe that I recieved a defective pair. They don't disconnect from my phone upon storing them in the case and they don't fit my ear well. I went to exchsnge them but I was outside of the refund window by 4 days. $60 wasted :(

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Curtis, we are so sorry about your poor experience. The buds should turn off after placing them in a charged case. If the case isn't charged you must unpair them manually from your device to turn off. If this doesn't help please contact our customer service team as you have a two-year manufacturers warranty on the earbuds and they can work with you to get you a new pair. -JLab Audio jlabaudio-conv

  • Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no bass but overall a good wireless buds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Short Distance on the Bluetooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The distance of the Bluetooth reception is awful. They don’t seem to stay in her ear very well as well. Could really do a better job of the quality of the product. Sound is pretty well tho

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Chis,
      So sorry to hear of the issues with the buds, our sincerest of apologies for the troubles. We do cover all of our bluetooth products with a 2 year warranty. When you get a sec, please reach out to us either via phone Customer Support VIP Help Line: 1-405-445-7219 or email us at [email protected] So that we may get you into a new unit under warranty.
      If you have any questions or concerns, please do not hesitate to reach out. We want to help you #FINDYOURGO. jlabaudio-conv

  • Rated 5 out of 5 stars

    Absolutely love these

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are fantastic! Replacement parts are also very affordable. I ordered a backup carry case so I could have a backup charged and ready to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Ear Bud

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow what a product from JLABS . for the price it was a steal. i got it for my kid and cannot afford expensive ear buds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things ROCK! I use them while drumming, they are loud enough AND keep the decibels down outside so I can hear both. Wonderful! Highly recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could use a some fime tweeking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt like the buttons different functions om seprate sides kimda confusing to me listening to music and a call coming in left right right left 1 tap 2tapeft or right see what im saying.. did you try it out b4 you launched ...

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Katc, you may find our youtube video explaining the different touch functions useful. If you find these hard to remember you can also change the volume and answer calls from you phone or computer. -JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    Good for Price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pricing is good for what it is. The charge in the buds holds for continuous use for about 3 hours. It's sort of a good thing if your ear canal gets hot or sweaty and needs a break, or if your ear is small and feels pain from wearing these buds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alternative to Airpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased two sets of these for Christmas and are hopeful that they are a more inexpensive option than air pods. Fingers crossed that dont fizzle out.

    I would recommend this to a friend