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Customer reviews

Rating 4.2 out of 5 stars with 8814 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 334 Showing 6,661-6,680 of 8,813 reviews
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good if you like using the right ear only. The left ear links to the right one but sometimes it cuts off. And there is no way to connect just the left side.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey hans,
      We are very sorry to hear of the connection issues that you're running into. Phone calls as you know are indeed through just the right bud, as it is the control unit. Connectivity should be very strong on this unit, up to 40 feet. Sounds like a bad unit, unfortunately. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Earbud

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I had a bad experience with the ear bud headphones I only used them for few months and they stop working

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great had an issue but best buy fixed it right away for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love em

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Setup was a breeze. I will most definitely buy again when these stop working or get lost.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would not stay in my ear. So a few times I almost lost it. It would not always connect to my phone. Sometimes. when It was turned off it would connect to my phone.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey leelee,
      So sorry to hear of the number of issues that you have run into. We do cover all our Bluetooth headphones with a two-year limited warranty. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of.
      Thanks,
      JLab Audio #FINDYOURGO jlabaudio-conv

  • Rated 5 out of 5 stars

    JLab Earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds that did not cost too much. Have not had any issues with connecting them to any device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for money earbuds. A great buy for personal use as well as for gift purposes. Got them for $29 in black friday sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price, happy child.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my daugther she is happy about them. No problems so far. Happy for the price and product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    7 yr old son loves

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He wanted earbuds for chrismas this much cheaper option works perfect. A little hard to stay in his ears but he makes due

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for if you wanna give your kids ear buds great starter pair and not too expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always wanted to try some earbuds tried it for the first time I fell in love with them I would recommend these air buds to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great!! I bought a pair for myself and my wife!! Recommended them to a friend and he bought a pair as well!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    JLab's Wire-Free Budget Earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got them as a Christmas present. The buds have only one button each, under the printed logo, and different buds control different functions. It took me days to remember that I needed to click the left bud to turn the volume down and the right to turn the volume up—or that the left bud played the previous song and the right bud played the next song. I fiddled around with the ear buds for a bit before I gave up and Googled how to change the EQ. Pushing the buttons was unpleasant. It took an uncomfortable amount of pressure to push a button when it was in my ear.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey kissy,
      We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a model that may fit you more comfortably.
      We want to help you
      #FINDYOURGO jlabaudio-conv

  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use ear buds for my son, he loves them. Small discreet, easy to fit in the ear. Great sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buds ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did my research before purchasing these and so glad that I did. They work amazingly well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not What I Thought I Was Buying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have worn these several times and I cannot make the fit comfortably fit in my ears. Not sure how much use I will get from them. There was no way to actually see them until I opened the package.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bang for buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you get them on sale go for it. Little big in the Ears for me, also do not get as loud as you would think they would.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    One great one not

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two pairs of these. One is great and the other stopped working after two months of use. Best Buy will not exchange and it costs more to return them to manufacture than I paid for them!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    These are awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well, as advertised. Bluetooth connect the moment you take the earpieces out of the box. I really like them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price and quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really good. It to expensive and works great changing songs is a bit confusing but other than that it’s great

    I would recommend this to a friend