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Customer reviews

Rating 4.2 out of 5 stars with 8814 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 339 Showing 6,761-6,780 of 8,813 reviews
  • Rated 5 out of 5 stars

    Cheaper is something better

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift or idea if you don’t want to buy apple AirPods

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased them at the beginning of this year and they're working great so far. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't afford airpods so we got these. My son loves them. He is not at all disappointed he didn't get the airpods

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones I recommend to anyone looking for reliable headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome earbuds

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Highly recommend these for those looking to jam out to a compact size of earbuds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was a birthday gift. A great price and they loved it. The curbside experience was great.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn’t link well well with my devices. They failed to connect each other. Disappointed in the function. Sound was not even when it connected.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Ghost173,
      So sorry to hear of the pairing issues. We are close to 100% getting these paired back up over the phone. What causes the issue, is crossing them up in the case, it makes them forget each other. When you get a sec, please shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you paired back up and running. We want to help you #FINDYOURGO JLab Audio jlabaudio-conv

  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Not to happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a hard time getting them to stay connected to my phone. Sometimes they show they are connected and they are not.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a black color wireless earbud. Good value for the money and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If lost use app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my high schooler. He has no complaints and I like that if he lost it he can find it with the app,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones didn’t have problem with it. But mine didn’t last that long dropped it couple times and after that stopped working I had it for at least 6 months with it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Ehhh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent inexpensive pair of earbuds. However volume not very high on certain eq settings and have to press harder than I’d like on buttons.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Budget wireless earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After couple of minutes using the buds the voice gets distracted and not clear.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Arjun, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 5 out of 5 stars

    Wireless airbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for the granddaughter and she loves them, it sure beats me having to listen to all that noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We gave these as a Christmas gift. They really like them and was pleased with the comfort of the fitting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these little buds, they are easy to carry around in the case they came with and the sound is great...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little holiday gift for somebody. Got this little bad boy during the holidays Black Friday.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Muddled audio disguised by super heavy bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know sound quality and headphones. I picked these up when I lost my Liberty Lights on business trip. The sound mix of these is poor. If you are not an audiophile, you may be fooled into thinking sounds good because bass is over pumped. But sound separation is poor, and result is muddled mess. Add to that the relatively short battery life outside of the case, and this is a not recommend product. I ended up keeping Beats X. Treble a bit harsh, bit overall sound stage and sound separation quality much better. Plus a 5 min charge gives 2 hours use.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Chiuser,
      So sorry to hear that the jbuds air did not quite live up to your standards. The most important thing over here at jlab is that you find a headphone that will fit your lifestyle. We are all very pleased to hear that you have. Always feel free to reach out to us if we can ever be of assistance. Either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Good for my 9yr old

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 9yr old wanted AirPods but I was like I’m no so the jbuds have been a great dupe for him and he loves them!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have air pods and decided to have a second pair of headphones for work. These are a disappointment. The sound isn't clear and no bass with the music. Returned same day

    No, I would not recommend this to a friend