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Customer reviews

Rating 4.2 out of 5 stars with 8814 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 340 Showing 6,781-6,800 of 8,813 reviews
  • Rated 5 out of 5 stars

    Great sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing that I didnt like was that you can only hear a conversation from a call only thru one headphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took no time to connect to my phone. They're a smidge to big for my ears, but I can deal with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to try out truly wireless earbuds. I absolutly love them and even got a friend to get a pair as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Uncomfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my teenage nephew and he said they hurt his ears. The inside of his ears began to hurt after a few minutes. If you have small ears they may not work for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought then for my nephew he really likes them and if he loses them we are not out a lot of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and fast shipping!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for product we wanted but can’t give proper review until after Christmas because it’s a gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound quality great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using these ear buds make listening to music from your iphoneXr easy and even answering the pgine is quick also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it for $29.99!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took 4 of these for Thanksgiving as gifts and my friends loved them. It's totally worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These are great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very comfortable and work really well. I have tried other brands and like these the best.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No bass

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because I've been having issues with the ones I got off Amazon with them cutting in & out. As soon as I turned them on, I could tell the bass & sound quality weren't even close to the ones off Amazon. Even with the bass boost, these were lacking. I had these 2x as loud. I let them charge & tried again & it still didn't help. I returned them right away. The ones from were the same price range as well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    best wireless I've used.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am able to put my phone in the gym locker with the music on an pick up reception any where in the gym. Awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for product. Good quality. I like them alot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buds for a Great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these buds and they sound great! My wife really enjoy them and I will purchase a pair for myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called customer service, and the agent I spoke with was very helpful and made the process very smooth.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok earbuds for price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great for about 8 months. Had to send in to replace with a better pair. Paid alittle extra for a better quality pair. The company honored it's 1 year warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift for my husband and my 7 year old. They both love them and I get peace and quiet.

    I would recommend this to a friend
  • Cons mentioned:
    Connection, Volume

    Rated 1 out of 5 stars

    1 stat rating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume isn't clear. It still slips out of my ear. And it disconnects all the time from my phone.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Ninarose,
      So sorry to hear of your experience with your jbuds air headphones. Definitely sounds like you received a defective unit, our sincere apologies. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you up and running with a new unit.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Too Big for Daughters Ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they worked fine they were just too big for my daughters ears so we had to take them back for a refund.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They’re good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this ones for our daughter she uses them all the time. Good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless Bluetooth headphones. Absolutely love them, great for a walk, workout or just to ignore people!

    I would recommend this to a friend