Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 8814 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 348 Showing 6,941-6,960 of 8,813 reviews
  • Rated 5 out of 5 stars

    Mr. JFaden

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this purchase, the price and quantity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice earbuds

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like these earbuds. Great value. Voice quality is excellent.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ehhh

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these in Black Friday Cor $30. Used for a month and they stopped charging. Thank god I bought the 2 year warranty so I can exchange them for some AirPods.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Xmas gift to my son. He absolutely loves them. Thinking about getting me a pair.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent wireless earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are decent but with the placement of controls when you press the buttons it feels like you are pushing them further back into your ear which is uncomfortable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just Ok ear phones. These tiny things feel like they will pop out at any time. I do like the docking station however; but these just feel weird in my ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very comfortable for long time use.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these headphones around 6-7 hours a day and they do not make my ears sore at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, really good sound and you can switch between sounds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality and crispness is awesome! Defiantly reasonably priced as well. Worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gift for the kids in the Christmas time thanks for the holiday and thanks for Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this for almost 2 months now. Works very well and very happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earphones

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for any activity sport gym etc i love the stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a Christmas Gift

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got two of these for our daughters for Christmas. I will update after they try them out.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fake description - Siri does NOT work on right bud

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made so sure that I can use just 1 bud (it has to be the right bud) and Siri/Google assistant at the same time, as the manual says that the right bud double click activates Siri. The actual manual that came with my pair looks exactly the same except it says that the left bud activates Siri. This makes them useless because the whole point is to have some cheap true wireless buds that I can only wear one ear to stay alerted and use Siri at the same time. It took me more than one month of time and energy and frustration to figure out why my buds won't activate Siri. I even flashed my phone. And when I finally found out why, the return window has closed. Nor would going through the hassle of the returning process be worth it. Shame on you, Best Buy and JLab!

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey budsl,
      We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a unit that will better fit your needs.
      We want to help you
      #FINDYOURGO jlabaudio-conv

  • Rated 5 out of 5 stars

    Excellent Quality

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this my husband a year ago and it still works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son for Christmas. He seems to like them very much. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and noise cancelling. Long battery life. Connects to any usb charger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time ever selecting this item is working out wonderful so far. I give them five stars!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't hold charge; listener difficulty hearing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ready to buy a different set. These didn't hold charge well. Listeners had difficulty hearing if I turned my head different directions. Disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My father in law love this EarPods, everything is included in it even the charger

    I would recommend this to a friend