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Customer reviews

Rating 4.2 out of 5 stars with 8814 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 360 Showing 7,181-7,200 of 8,813 reviews
  • Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool gadget, very handy, easy access, very convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sound quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but sometimes forget which features are on which earbud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    earbuds work well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work well for my purpose. I am able to use with my phone and listen to music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ear bud substitute

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my kid said it was dorky to have apple ear pods.. these work so whatever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chrismas Gift

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got for my worker for Christmas. He loves them. Thanks Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stuff

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it . It’s has great speakers and easy to use while in gym .

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them because I wanted to go wireless with my headphones but was sadly disappointed to say the least. They never want to stay connected to my phone and all I hear is the device connected Spiel followed by the battery fullness every five minutes. I follow the correct way to use them and they still drop connectivity. I feel like I have to shout while using them for calls.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey rwatts,
      We are very sorry to hear of the defective unit that you received. This is most certainly not a common issue considering the sheer number of units that have been manufactured. Our apologies for the troubles. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may further assist you.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    Head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do not play loud enough . The magnet does connect when charging though. They only play for an hour then die. There are better products out there

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love theses ear buds. I can’t even feel that there in my ear. Great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Earbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice earbuds. Returned them because I decided to get something else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I would get it again when I need another

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My daughter can do her exercise without any hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much convenience is one little package. This would be a great gift for anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality ear buds for the price! Bought for our grandson

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good and cheap

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    boughtvghese instead of the Samsung ones. Works great a big bulky

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the wireless earbuds work very well. connect the way it says it is supposed to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Try these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great ear buds, comfortable abd at a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing and god is fantastic and low price

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Just Ok

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are ok, but the volume on one side seems low. This is the second pair it has done it to.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Jbsoccer,
      The jbuds air should be putting out close to 100 db. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may troubleshoot your volume issue.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    Great value

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your look for a ok set of wireless earbuds for a cheap price then these will do the trick just remember you get what you pay for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good price for what is it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent earbuds for the money, I wish it had more bass but you get what you paid for. Ended up giving it to my son and bought the JBL ones.

    I would recommend this to a friend