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Customer reviews

Rating 4.2 out of 5 stars with 8814 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 369 Showing 7,361-7,380 of 8,813 reviews
  • Rated 5 out of 5 stars

    good earbud !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recommend them I like a lot, the only issue it wasn't in store.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Superb

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, working as expected. Nice product to have.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound but...

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got as a Christmas gift and only four months later they are not charging. Hopefully this isn't a problem with all earbuds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love then

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally love these use these for the gym and totally love them.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad for talking good for listening

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If all you want to do is listen to music then these are good headphones. However if you want to communicate with them then look elsewhere. The mics are hidden in the earphones where you put them in your ear canal. So when speaking your voice sounds muffled to the other party. Not sure why the placement of the mics are where they are.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    jbuds are awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are great bought them for the gym they do not disappoint.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just decent sound quality

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is just average, and the controls are not convenient compared to other headphones I have used.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this away as a gift, and they absolutely love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds arw great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them super nice and comfy really like them super cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think very good headphones, my wife enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my son and the price point a lot cheaper than ibuds

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too big

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too big so they didn’t fit in my ears. Really wish I could’ve experienced them more but I just gave them away.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Lili, we're very sorry that these buds didn't suit your ears properly. Perhaps our GO Air will be better suited for you as they are 20% smaller than the JBuds Air. -JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    Ears are so so

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These might work for most but I could never get them to stay in regardless of the size rubber ear plug I put on it!

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Just as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this a a gift, the recipient said it was exactly what he wanted.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Can't hear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't turn up the volume enough to hear it well. Yes I tried, several different ways!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Work great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bluetooth earbuds work great. Good product for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has truly allowed me to listen to music good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my nephew. He loves them. Perfect for calls and music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice ear pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for Christmas for my granddaughter, she loves them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for me at work

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to use for work, and I use them all the time

    I would recommend this to a friend