Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 8814 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 372 Showing 7,421-7,440 of 8,813 reviews
  • Rated 5 out of 5 stars

    Good product for best price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for best price, lighting options and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product , great reception , recomend it as a gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for friends. It was easy to install and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    16 yr old

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    16 yr old girl loves them. So I’m pleased with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, for the price I was impress.. good looking design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for fathers day

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He really likes them and call quality is good so is the connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I receive these as a gift and I am very happy with their performance.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Not worth it

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not loud at all and has weird feeling in ear. Hard to really understand to use.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, please reach out to our customer service team to help troubleshoot the sound. As for the touch controls you can head to our Youtube page for an easy visual guide for how to operate or see the visual guide in your user manual. -JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    Dont buy for phone calls

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for Consumption of multimedia ok sound. Bad for calls. Other can not hear you well during calls.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good for kids

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good and easy to use. Nice and great as gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice bluetooth hands free headset works fine for what I need it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the headphones work well, i bought them for the whole family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Earbud

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift for my son. He told me he like it a lot.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Issue in volume

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought in November 2019 thanks giving and using it for last 3 months. Initially it was working fine but now volume is very low and when I talk the other end person not able to hear it due to very low volume. I increased the volume in both phone and headset but still facing the same issue. I’m not recommending this to buy.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Palanisamy
      We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Nice Ear Bud Headphones!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Ear Bud Headphones! Gift present for some relatives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than air pods

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fit better and are more comfortable than airpods

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal I get it for a good deal I love it I recommend it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good quality

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good until I researched on the actual way Bluetooth ear pieces connect... They do slip out sometimes.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these but they are too bulky for my ear sometimes they will try to connect to my car or someone else's phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son. It works nicely at first, but now can’t charge it and it’s not even a year old yet.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audioudio jlabaudio-conv